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  1. Join Date : Nov 2015
    Posts : 3
    Windows 10 Home
       19 Nov 2015 #21

    geoffers said: View Post
    You should find this option on the Synaptics Touchpad settings options...

    Attachment 48708
    believe it or not, I've tried everything, i don't get the Synaptics Touchpad settings options...
    below is what i get, like you can see no TouchPad options
    I've used the following Synaptics driver to install:
    http://drivers.synaptics.com/Synapti..._PS2_SMbus.zip

    Click image for larger version. 

Name:	mouse.PNG 
Views:	96 
Size:	20.8 KB 
ID:	49221

    When i install the original OEM Acer Synaptics driver "TouchPad_Synaptics_13.2.2.0_W7x86W7x64_A.zip" then i do get the Synaptics Touchpad settings options...
      My System SpecsSystem Spec


  2. Join Date : Dec 2015
    Posts : 4
    Windows 10
       13 Dec 2015 #22

    I was able to get this driver working, there is just one annoyance. With this driver, the only way two finger click will work is if I first lift my finger off the track pad, then click by pressing with two fingers. If I navigate my pointer to something I wish to right click, then click down with two fingers without first lifting my pointer finger off the pad, it commands a left click, even though two fingers were used to click. This is very annoying, has anyone else experienced this? This was never an issue in Windows 8.

    Also, the driver includes the ability to three finger swipe for forward/backward, however this interferes with the Windows 10 gesture of bringing up the recent apps. Going into mouse and touch pad settings in Windows 10, then going to additional options, there is no option to disable the Windows 10 gesture. It seems that HP has locked me out of changing this. Is there a registry edit that can be used to disable the left/right three finger swipe in Windows 10?
      My System SpecsSystem Spec


  3. Join Date : Dec 2015
    Posts : 4
    Windows 10
       15 Dec 2015 #23

    I would like to make an additional comment in regard to this driver. I have noticed that a high percentage of clicks go unregistered. I first thought that this was due to a hardware issue, but I have confirmed that the driver is to blame. About 2 out of 10 clicks I made resulted in no action and required me to click once again to get it to register. After uninstalling this driver and using the basic ps2 mouse driver, the issue disappeared. Also, after downgrading to Windows 8.1 and using the latest 8.1 driver, the issue is gone. I only noticed this behavior with the physical clicking mechanism of the touchpad. It became such an annoyance that I decided to downgrade to Windows 8.1 for this reason alone. I tried numerous other older versions of Synaptics drivers for Windows 10, and all of the exhibited the same behavior. I just wanted to mention this in case anyone else is experiencing these issues in Windows 10.
      My System SpecsSystem Spec


  4. Join Date : Apr 2015
    Portland, Oregon, USA
    Posts : 106
    Windows 10 Enterprise Insider Preview x64
       08 Jan 2016 #24

    I have an Alienware M14X R1 from 2011. Everything I've read on the Net says that Windows 7 is the optimal OS for my laptop, but I refuse to accept it. I've installed Windows 10 at least 5 times before on the laptop, both before and after its' release in July, and each and every time it has crashed despite my best efforts. I'm now convinced that it really all comes down to having the right drivers, I did a ton of research and found that many of the drivers Microsoft preinstalls in 10 are *REALLY* old (as old as 2006, in my case). Now I'm really determined to make 10 work and not get stuck in the past just because I have old hardware. My laptop isn't hopelessly out of date, I've read successful reports of PCs even older than mine (ones that were released when Vista was around) that run 10 just fine. I can still play the latest games like Fallout 4 and Grand Theft Auto V with decent performance, so I'm not dumping this laptop until it dies. So far I've taken excellent care of it.

    Anyway, the Synaptics driver provided by Dell for my model is for 7. I installed it and it worked...............but it sometimes causes 10 to hang on a black screen after getting past the spinning white dots. It should go to the login screen, but sometimes just hangs up forever instead. I've done exhaustive testing and I'm now certain that the old Synaptics driver I'm trying to use is the issue.

    I see 2 possible drivers I can use at http://www.synaptics.com/en/drivers.php. One is "Windows 10 PS/2 and SMBus Devices v19.0.19.1" and the other is "Windows 10 I2C Devices v19.0.19.1". I'm guessing I need the former driver rather than the latter, but I can't be sure. Which one should I use?

    Thanks!
      My System SpecsSystem Spec

  5.    11 Jan 2016 #25

    I feel you AnonVendetta.

    I have a Lenovo IdeaPad Y510P and struggled for a long time to get W8 and later W8.1 to work stable on it. In retrospect I know it boiled down to the Synaptics driver, where installing the latest would cause Windows, even W10P, to BSOD or prompt for a "refresh" installation. Since then I have not dared to update these drivers, fearing just this issue might reoccur.

    Maybe I will try this the last driver....
      My System SpecsSystem Spec


  6. Join Date : Jan 2015
    UK
    Posts : 252
    windows 10
       14 Jan 2016 #26

    latest windows update 11099 mucked up the mouse pad again had to reinstall the latest drivers again
      My System SpecsSystem Spec

  7.    15 Jan 2016 #27

    You mean the Preview build? That is hardly unexpected.... basically you install new OS, you can not expect it to keep the drivers, or can you?
      My System SpecsSystem Spec


  8. Join Date : Apr 2015
    Portland, Oregon, USA
    Posts : 106
    Windows 10 Enterprise Insider Preview x64
       01 Feb 2016 #28

    I'm still hoping I can get an answer in regards to whether I need the "Windows 10 PS/2 and SMBus Devices v19.0.19.1" or the "Windows 10 I2C Devices v19.0.19.1" variant. The Synaptics website offers 2 versions for 10 and I can't be sure which one is the correct driver. Anyone?
      My System SpecsSystem Spec


  9. Join Date : Oct 2013
    Posts : 16,427
    64-bit Windows 10 Pro build 14971
       01 Feb 2016 #29

    AnonVendetta said: View Post
    I'm still hoping I can get an answer in regards to whether I need the "Windows 10 PS/2 and SMBus Devices v19.0.19.1" or the "Windows 10 I2C Devices v19.0.19.1" variant. The Synaptics website offers 2 versions for 10 and I can't be sure which one is the correct driver. Anyone?
    It's for how the touchpad is connected to your PC I2C (ex: built-in to laptop) or PS/2 or SMBus.

    If it's the wrong one, you'll usually just get an error, then will just need to install the other instead.
      My System SpecsSystem Spec


  10. Join Date : Aug 2015
    Posts : 22
    Win10 (upgrade from Win7)
       01 Feb 2016 #30

    AnonVendetta said: View Post
    I'm still hoping I can get an answer in regards to whether I need the "Windows 10 PS/2 and SMBus Devices v19.0.19.1" or the "Windows 10 I2C Devices v19.0.19.1" variant. The Synaptics website offers 2 versions for 10 and I can't be sure which one is the correct driver. Anyone?
    I've got a Samsung Q330 laptop - like you I wasn't sure which one to use, so tried the synSmbDrv.inf which worked a treat

    As Brink says - if you try one and it's wrong, then use the other one....
      My System SpecsSystem Spec


 
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