1.    19 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 8
    Windows 10

    Failed to find Audio Device - Win10 doesnt recognise my soundcard?

    Hi All,

    Seems ive become a frequenter on this forum and ive only had win10 for about 2 weeks!

    My laptop does not want to recognise the sound card/audio driver that are built into it. The fun part is this just happened. Audio played yesterday, and the time before that, and even before the upgrade. The only thing that has changed (or at least is the biggest change i can think of) is downloading and installing Cygwin (sans audio packages).

    In trying to play a song on the new microsoft Groove, i get this;
    Click image for larger version. 

Name:	groove.PNG 
Views:	6 
Size:	47.3 KB 
ID:	32469

    Further inspection in the playback devices, the only two options are the Speakers/Headphones and communications Headphones, the former of which i can only assume is my actual computer speakers (otherwise its completely gone!).
    Click image for larger version. 

Name:	configure.PNG 
Views:	5 
Size:	195.2 KB 
ID:	32470

    Looking at the device manager, everything seems okay. All the drivers are up to date so im not sure what could be wrong there?
    Click image for larger version. 

Name:	audioDrivers.PNG 
Views:	71 
Size:	11.0 KB 
ID:	32472

    Just for everyones information, its Windows 10 pro (upgraded from Win7 Pro) and the computer is a Dell Precision M4600. Any more important information about the computer just ask, naturally as im asking for help, im all ears and very cooperative! (p.s. im pretty sure the audio driver is in the device manager image)

    Thank you all!

    EDIT: Its probably worth mentioning that when headphones are plugged in, sound plays all good.
      My System SpecsSystem Spec

  2.    21 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 8
    Windows 10

    So no one seemed to be interested in this post. However after having a good dig around, it appears restoring the defaults on the audio device fixed the problem. Still, this seems to be more of a blackbox solution in that I still don't know what caused it to prevent it in future, but oh well. A solution is still a solution.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Windows 10, No Audio Output Device Is Installed
Hi Guys, currently i'm using a Asus A43 laptop and had upgraded Windows 10 few days ago. But somehow. i dont know how but some how, the audio is not detected. Things I tried: 1.) Reinstalled the realtek driver ( R279, 7553) 2.) Restart the...
Drivers and Hardware
Solved Unknown USB Device (device descriptor request failed)
Fresh install of Windows 10 and the last driver I need to sort out is the above. I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices. So...
Drivers and Hardware
Chrome doesnt let me drag photos after win10 upgrade
So basically, before upgrading i would just drag photos and gifs from my desktop onto chrome for quick view. I would also drag photos and gifs into messaging sites and whatnot. But after the upgrade when i try to do so it shows up a black circled...
Browsers and Email
Windows 10 Mail doesnt find certificate or ask to enforce policies
I have a Windows tablet which had Windows 8.1 installed. On Windows 8.1 the mail and calendar app synced nicely through Exchange ActiveSync. I then upgraded to Windows 10 with the option to save my personal settings but have been unable to sync...
Browsers and Email
Trying to find correct drivers for video and audio
I upgraded an older HP Pavilion dv6910us laptop from Windows 8.1 to Windows 10 yesterday and while the upgrade went smoothly, after I logged in I found that the video was using a driver of Microsoft Basic Display Adapter and the sound was using...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:56.
Find Us
Twitter Facebook Google+

Windows 10 Forums