1.    09 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 5
    W10 Pro

    Does anyone have a working pci-e fax modem in W10?

    My generic pci-e fax modem (Conexant CX-9Z-NR0134-00) worked okay in W8.1, but in W10 I can't query and diagnose to test it. Error message says "The port that the modem is attached could not be opened. This may be the result of a hardware conflict. Check the device manager to verify all devices are functional."

    No hardware changes as in W8.1; no conflicts and no problems in W10 device manager. The fax modem is identified as PCIe Data Fax Modem with SmartCP, with WHCP drivers.
      My System SpecsSystem Spec

  2.    09 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Try this:
    1- Uninstall the card software, then shut down the computer and remove the hardware.
    2- Restart the computer then shutdown again.
    3- Insert the PCI fax card and start the computer.
    It is possible that Windows should recognize it and may be it has applications to run it. or
    a- You can install the software that came with it and hopefully it will work. If it does not:
    b- start from 1 but after 3 Install the card software in compatibility (Win 7 or 8) mode.

    Good luck.
      My System SpecsSystem Spec

  3.    25 Mar 2016 #3
    Join Date : Feb 2016
    Posts : 4
    Windows 10

    Old thread, but I had a very similar problem with a fax card that didn't work in Win10

    Ended up buying a fax modem that plugs into the usb port from ebay. It has a Conexant chip and so far it works great, no problems.
      My System SpecsSystem Spec

  4.    25 Mar 2016 #4
    Join Date : Jul 2015
    Posts : 657
    Windows 10 Home x64

    I have a pci one that works although I must admit it worked better under Win 8.1

    It's from a work's computer. It may be Conexant too, but I am not sure.
      My System SpecsSystem Spec

  5.    25 Mar 2016 #5

    Hi there
    Just run it from a Virtual Machine -- if the hardware works why waste money by getting a new one.

    Note though a lot of cheap printers now have fax facilities as well as email built in so you might not need the hardware anyway.

    VMN's are great for running old hardware - I'm still using an old 35 mm negative film scanner on an XP VM for digitising old film negatives - works brilliantly still.

    You can't expect newer OS'es to keep supporting older technology indefinitely (although I must admit sometimes in business FAX is a more useful tool than e-mail due to the sheer volumes of mainly unnecessary emails one usually gets in a workplace). VM's are incredibly useful for running legacy hardware and apps - and VM's don't use a lot of HOST machine resources. Plenty of advice on this Forum for setting up VM's. Use FREE VMWARE PLAYER / VBOX or HYPER-V for Windows HOST or VMWARE / VBOX / XEN on Linux Host.

      My System SpecsSystem Spec


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