1.    08 Aug 2015 #1
    Join Date : Oct 2014
    New Jersey
    Posts : 148
    windows 10

    External drive

    My WD my book model wd1000h1u-00 will not show up in my PC on windows 10. It was fine in windows 8. I can see it in devices and printers and device manager but not disk management. When i click troubleshoot in devices and printers i get a message saying not compatible with USB 3.0 but it is plugged into a USB 2.0 port. Any help is appreciated. As always Microsoft tech help is worthless
      My System SpecsSystem Spec

  2.    08 Aug 2015 #2
    Join Date : Mar 2014
    South Carolina, USA
    Posts : 15,513
    Windows 10 Pro 64-bit

    Hi Joe,

    Do other USB devices work? Such as thumb drives?
      My System SpecsSystem Spec

  3.    08 Aug 2015 #3
    Join Date : Sep 2014
    Posts : 242
    64-bit 10240 10 Pro

    Make sure that it shows up in your bias as a bootable drive.
      My System SpecsSystem Spec

  4.    08 Aug 2015 #4
    Join Date : Oct 2014
    New Jersey
    Posts : 148
    windows 10

    I have 3 other USB drives all work fine. Will check the BIOS later but all other drives and USB devices work fine and this drive worked fine last week in windows 8. It also shows up in CrystalDiskInfo just not MY PC
      My System SpecsSystem Spec


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