Error regarding RTKVAC.SYS

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  1. Posts : 9
    windows 7
    Thread Starter
       #11

    spapakons said:
    Are you sure you have a Realtek AC'97 card? It could be some other model. Realtek drivers often install in other models, but either do not work or produce no sound. To find out use Aida64, go to Devices-> Windows Devices and click on your card. No need to register, the trial version should be fine.

    Yes, if you buy a PCI or PCI-E audio card it will work, but the point is to avoid buying another card.
    It's "On Board" sound, enabled or disabled via the Bios. That's why I have been using a USB plugin unit for sound TNX
      My Computer


  2. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #12

    It is onboard audio, but this doesn't mean it is Realtek AC'97 codec. It can be Soundmax, C-Media or something else. Use Aida64 to find out.
      My Computer


  3. Posts : 9
    windows 7
    Thread Starter
       #13

    spapakons said:
    It is onboard audio, but this doesn't mean it is Realtek AC'97 codec. It can be Soundmax, C-Media or something else. Use Aida64 to find out.
    Gee what a heap of information...the following is what I thought you would like to see:
    PCI/PnP Audio= Realtek C658@ATI SB400 - AC 97 Audio Controller
    Audio Codecs=Fraunhofer iis MPEG Layer-3Codec
    (Driver Description) Microsoft ADPCM CODEC
    " CCITT G.711 A-Law & V-Law
    " GSM 6.10 Audio Codec
    " IMA ADPCM Codec
    " PCM Converter
    Audio Codecs
    (Field) Driver Description= Fraunhofer etc etc ..as above
    Copyright Notice= 1996-1999
    Driver Features= decoder only version
    Driver Version= 1.09
    The Motherboard= MSI MS-7184 (Amethyst-M)
    The Bios System date= 08/31/05
    This looks quite old and maybe there is an update..though always hard to find.
    So looks like it is Realtek but maybe this tells you what version of drivers are needed.
    Hope this was helpful and I gave enough details about the multimedia
    Cheers
      My Computer


  4. Posts : 9
    windows 7
    Thread Starter
       #14

    spapakons said:
    It is onboard audio, but this doesn't mean it is Realtek AC'97 codec. It can be Soundmax, C-Media or something else. Use Aida64 to find out.
    Now I don't quite know what happened but I went searching for Realtek with those C658 details and found a couple. I then deleted all Realteck ones I had and reinstalled that original one of yours called just "Audio" I then had that showing at the top of Device Manager (because it started with A) but still didn't work I then went for a search for an update of the driver as it said no driver was installed. I had a realtek file on my USB stick from this computer and suddenly it found "whatever" and went ahead and install Realtek complete. It shows as realtek 97in Control panel just like it did before.
    Anyway I now have all systems working...
    Line in (Realtek AC 97 Audio)
    Microphone (Realtek AC 97 Audio)
    Phone Line (Realtek AC 97 Audio)
    SPDIF (Realtek AC 97 Audio)
    Speakers (Realtek AC 97 Audio)
    I did a "properties" on all of the above and there are NO Drivers needed or installed on any of them.
    I'm sorry I can't give more details but it looks as though with your very good help and my persistence it has decided to work.
    I am really grateful for your help as I would probably have just given up and used the USB Card.
    Thanks again
    Kaye
      My Computer


  5. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #15

    Wait! This is an ATI SB400 AC'97 audio card (VIA 8233 AC'97 chipset), not a standard Realtek AC'97 audio card. So you need different driver. Go to the VIA download site and select 1) Microsoft Windows, 2) Windows Vista 32-bit (or 64-bit), 3) Audio, 4) VIA AC'97 and click to download the driver. Since the setup might not work in Windows 10, extract the files in a folder and try to manually install the driver from Device Manager. The direct download link is here.
      My Computer


  6. Posts : 9
    windows 7
    Thread Starter
       #16

    spapakons said:
    Wait! This is an ATI SB400 AC'97 audio card (VIA 8233 AC'97 chipset), not a standard Realtek AC'97 audio card. So you need different driver. Go to the VIA download site and select 1) Microsoft Windows, 2) Windows Vista 32-bit (or 64-bit), 3) Audio, 4) VIA AC'97 and click to download the driver. Since the setup might not work in Windows 10, extract the files in a folder and try to manually install the driver from Device Manager. The direct download link is here.
    Thanks for that link and have downloaded that package. At this early stage I will leave things as they are and do a lot more tests on the computer as it is. See if it holds ok with the sound. The old saying comes to mind....if it ain't broke don't fix it....so I have included that download in my list in case it goes all bad. I appreciate your help and will let you know how it goes after a bit more running. It is my spare computer and I am about to lend it to a friend who is having trouble with his own machine so that will test it further. TNX
      My Computer


  7. Posts : 6
    Windows 10
       #17

    I need Help from you. I updated my PC to Windows 10, but the sound doesn't work.
    I have a Realtek board and when I try to install his drivers the pc crashes with a blue screen.
    How I can resolve this problem?
    Ps I'm Italian, sorry for my English
      My Computer


  8. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #18

    Aparently the old link doesn't work. Try this link to download the AOpen driver and then boot into Safe Mode and manually install it from Device Manager (see my previous posts in this thread for details).
      My Computer


  9. Posts : 6
    Windows 10
       #19

    The link is off
      My Computer


  10. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #20

    Try this link from drivers base. I just downloaded, it works. I hope it is the same working AOpen audio driver (haven't tried).

    I would upload it here, but it exceeds the limit of 8MB and doesn'e allow me. If it does work, please let me know. Download it as long as the link still works.
      My Computer


 

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