windows 10 stuck at login screen does not recognize mouse or keyboard

Yah, That was my point. You'll never fail to get in if you have some kind of PS2 connected even if it's just a keyboard.

XweAponX said:

Yah, That was my point. You'll never fail to get in if you have some kind of PS2 connected even if it's just a keyboard.

Same here I have always got a ps2 mouse and keyboard handy, has saved me many times.

I just posted this on another thread. I had this issue just this weekend and fixed it. I used a USB created from another computer running windows 10. My PC that had the problem was able to use F11 during bootup to select boot sequence. After creating the recovery USB, I put it in the other computer booted using F11 and came to the same screen about Keyboard, but I was able to use my mouse and select US keyboard. It then went on to allow me to use Windows utilities to correct the issue. Choosing a system restore of a couple days prior did the trick for me.

I am now in this deep hole for three days. Just to make clear my situation. Windows 10 upgrade from Windows 7.All went well. After installf8 , without any problem, Windows 10 loaded up. All my icons, shortcuts, were visible. But NO mouse or keyboard, so I can't do anything.

Many of the recommended solutions are useless to me because I can not do ANYTHING while in Windows 10. I have tried EVERY USB port--USB 2.0 and USB 3.0--Makes no difference. I have been hours in chat with Microsoft--useless. Wants me to re-install Windows 7 from disk. I will do that only as a last resort.

Maker of my motherboard, ASUS, has been more helpful, but after hours on live chat, update of Bios (fortunately can do that from Bios set up screen where both mouse and keyboard work.) still no solution. Cannot even get into safe mode. Somewhere between Bios set up and Window 10 I lose keyboard, so no f8 or <delete> or <Escape>

This is a severe problem for me. I know I can rescue data from drives, but my setup is very important to me. I have some programs I've managed to keep running from MSDOS days. No way to reinstall them.

Here is where I am: my motherboard has no other human interface except USB--no ports work. I'm locked out. I have ordered a PS2 card which I will use in a PCI slot. What chance do I have that this will allow mouse/keyboard input? I will have no way to configure or install drivers. This is my best hope right now.

Someone mentioned onboard SATA. I' not sure what that might mean. If someone does know, please give me some help.

I am surprised that there is nothing to warn against this, and there is no help coming from Microsoft. This is a destructive upgrade with the potential to destroy a working system.

If anyone has any suggestion, I'm willing to try almost anything to avoid losing my setup with a reinstall of Windows.

Thanks, Gas, for your timely response. Let me update my situation (as of half hour ago) then raise a question about your suggested solution.

UPDATE: Bad news, indeed. The part of ordered turned out to be much different than I had intended. It is a PS2 adapter to be added to back outlet on the computer, BUT is NOT a PCI card, instead is a USB adapted which calls for mounting on a 4 pin USB internal (which I don't seem to have) or to a USB input with a USB male to male cable, which among all my "stuff" I can't seem to find at the moment. Even if I had it, I must express doubt that it would change anything. I will go back online and see if I can find a PS2 to PCI card. That goes back to my earlier question: what are the chances of that working.

NOW A QUESTION: Not sure about a WIFI adapter. I'll do some more exploring, but this is the only computer among my several which is connected by ethernet. Can you give me some clues?

Please stick with me. I am really desperate for help with this problem.

Why exactly did you install Windows 10 on a mb that does not have drivers for Windows 10?

Anyway, I don't remember the specifics, but I've solved this exact problem for this motherboard by using an usb 2.0 backplate (consult manual page 2-24) to connect keyboard/mouse.

Then configured BIOS/Advanced to disable usb 3.0 controller (3-21) and set usb configuration (3-20) to Legacy USB Support = Enabled, Legacy USB3.0 Support = Disabled, EHCI Hand-off = Enabled. You might need to try with all on disabled, too, this is the fuzzy part.

Gas said:

I guess you tried other keyboards and mouses did you? asking just for trouble shooting reason.

Yes, I have a Logitech set and a Microsoft set. Same result for both.

UPDATE: I do find a PS2 to PCIE card, but it ships from China and might be weeks enroute.

Here is what I am doing now, but still doubtful. I am fortunate to have left my older SSD drive just as it was with Windows 7. I have been able to boot from that. Mouse and Keyboard work. I am even able to update drivers BUT I'm afraid those updates will be to the "brain" on this SSD and will not affect the "brain" of the new SSD which boots to Windows 10.

Some slight good news: Even though this Windows 7 is older, most of my data is on other hard drives. I can probably use this as a work-around until I can solve the terrible problem.

Thank you for trying to help an old man! That is no joke. I am 83 years of age! Amazing that I do as well as I do.