Because the transition to a single-disk capacity of greater than 2 TB has occurred fairly recently, Microsoft has investigated how Windows supports these large disks. The results reveal several issues that apply to all versions of Windows earlier than and including Windows 7 with Service Pack 1 and Windows Server 2008 R2 with Service Pack 1.
To this point, the following incorrect behavior is known to occur when Windows handles single-disk storage capacity of greater than 2 TB:
- The numeric capacity beyond 2 TB overflows. This results in the system being able to address only the capacity beyond 2 TB. For example, on a 3 TB disk, the available capacity may be only 1 TB.
- The numeric capacity beyond 2 TB is truncated. This results in no more than 2 TB of addressable space. For example, on a 3 TB disk, the available capacity may be only 2 TB.
- The storage device is not detected correctly. In this case, it is not displayed in either the Device Manager or Disk Management windows.
Many storage controller manufacturers offer updated drivers that provide support for storage capacities of more than 2 TB. Contact your storage controller manufacturer or OEM to determine what downloadable support is available for single-disk capacities that are greater than 2 TB.