Clean install - random BSOD

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  1. Posts : 91
    Windows 10 Pro x64
       #1

    Clean install - random BSOD


    Hey guys
    Did a clean install this morning. I am getting the error INTERNAL_POWER_ERROR and it BSODs/reboots. This happens every 30-40 mins. I have installed and updated all drivers and installed the latest BIOS revision (which I don't normally do but I thought it might help)
      My Computer


  2. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #2
      My Computer


  3. Posts : 91
    Windows 10 Pro x64
    Thread Starter
       #3

    Attachment 26608Sorry :) I tend to ignore things even if they are big yellow warnings Here ya go
    Cheers
      My Computer


  4. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #4

    This is happening on your Dell laptop yes? It's blaming the ATI driver, it may be worth checking the Dell support page for your laptop to see if they're offering Windows 10 drivers for your GPU.

    Code:
    BugCheck A0, {608, ffffe001047b12e8, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::SetPowerComponentIdleCBWorker+139 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    INTERNAL_POWER_ERROR (a0)
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 0000000000000608, A driver has attempted to transition a component to idle without
        a preceeding active request.
    Arg2: ffffe001047b12e8, POP_FX_COMPONENT component
    Arg3: 0000000000000000, POP_FX_COMPONENT_FLAGS component condition
    
    3: kd> lmvm atikmdag
    start             end                 module name
    fffff801`386b0000 fffff801`39bba000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Jul 16 02:37:09 2015 (55A70AC5)
        CheckSum:         014A8B0F
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 91
    Windows 10 Pro x64
    Thread Starter
       #5

    Boozad said:
    This is happening on your Dell laptop yes? It's blaming the ATI driver, it may be worth checking the Dell support page for your laptop to see if they're offering Windows 10 drivers for your GPU.

    Code:
    BugCheck A0, {608, ffffe001047b12e8, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::SetPowerComponentIdleCBWorker+139 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    INTERNAL_POWER_ERROR (a0)
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 0000000000000608, A driver has attempted to transition a component to idle without
        a preceeding active request.
    Arg2: ffffe001047b12e8, POP_FX_COMPONENT component
    Arg3: 0000000000000000, POP_FX_COMPONENT_FLAGS component condition
    
    3: kd> lmvm atikmdag
    start             end                 module name
    fffff801`386b0000 fffff801`39bba000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Jul 16 02:37:09 2015 (55A70AC5)
        CheckSum:         014A8B0F
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Thanks :) Probably a glorious windows update driver... These never work on my laptop with w10 ever since the betas. Will install the official AMD one and report back. Cheers
      My Computer


  6. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #6

    Keep us posted
      My Computer


  7. Posts : 91
    Windows 10 Pro x64
    Thread Starter
       #7

    Sigh... Updating to the AMD provided W10 driver made it worse - now i am in a reboot/BSOD loop, (the BSOD is the same error) whereas before i at least got half an hour before it BSOD. I will double check dell again but their site did not have updated drivers when i last checked
      My Computer


  8. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #8

    Did you download the driver from Dell or the AMD website?
      My Computer


  9. Posts : 91
    Windows 10 Pro x64
    Thread Starter
       #9

    Boozad said:
    Did you download the driver from Dell or the AMD website?
    AMD direct. They have a W10 driver. I always use gpu drivers right from the manufacturer, and the dell site ones are for 8.1 . But I can test it out
      My Computer


  10. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #10

    Yeah if you can give the 8.1 driver a try that would be good. Report back on how it goes mate.
      My Computer


 

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