1. Joined : Nov 2016
    Posts : 3
    Win10 professional
       1 Week Ago #1

    win10 BSOD when idle, stop code: SYSTEM THREAD EXCEPTION NOT HANDLED


    Hi all.

    Starting from yesterday (26Nov), my win10 PC jumped to the blue screen whenever idle for some time. (Not sure if it's relevant though but it never happened when I was actually using it)
    Stop code is SYSTEM THREAD EXCEPTION NOT HANDLED
    What failed: nvlddmkm.sys
    It never restarted after 100% complete in collecting errors. I had to press the main switch every time.

    I haven't plugged in any new hardware these few days. The only thing new is I have downloaded a msg viewer on 25Nov. There was no BSOD on 25Nov even after long idle time. I only browsed some images and downloaded 1 image in the morning on 26Nov. Both that image and the msg viewer had been removed but the problem still exists.

    Some other information which I'm not sure if they are relevant:
    -I have always turned Windows Defender off.
    -I have runned the sfc scannow and it seems alright.
    -Ran a full virus scan with Avast free antivirus and nothing found.
    -Failed to do a system recovery because it couldn't replace the AcroPDF.fll of my Adobe Acrobat Reader

    Could anyone please help?

    P.S. I am an idiot in these stuff so if there's anything I need to do could you kindly describe as detailed as possible?

    Many thanks!
    win10 BSOD when idle, stop code: SYSTEM THREAD EXCEPTION NOT HANDLED Attached Files
      My System SpecsSystem Spec


  2. Joined : Jan 2016
    Posts : 367
    windows 10 Pro
       1 Week Ago #2

    The dumpfile also says Probably caused by : nvlddmkm.sys ( nvlddmkm+3e15b0 )

    This is the driver for your geforce gpucard with Timestamp: Mon Aug 01 14:00:42 2016 (579F39EA)

    Update to the latest version. and see if this solves your problem.
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 3
    Win10 professional
       1 Week Ago #3

    lifetec said: View Post
    The dumpfile also says Probably caused by : nvlddmkm.sys ( nvlddmkm+3e15b0 )

    This is the driver for your geforce gpucard with Timestamp: Mon Aug 01 14:00:42 2016 (579F39EA)

    Update to the latest version. and see if this solves your problem.
    Thanks!
    I've just updated the driver and will try to leave it idle for longer and see what will happen.
      My System SpecsSystem Spec


  4. Joined : Nov 2016
    Posts : 3
    Win10 professional
       1 Week Ago #4

    lifetec said: View Post
    The dumpfile also says Probably caused by : nvlddmkm.sys ( nvlddmkm+3e15b0 )

    This is the driver for your geforce gpucard with Timestamp: Mon Aug 01 14:00:42 2016 (579F39EA)

    Update to the latest version. and see if this solves your problem.
    It's idle for a few hours and no BSOD has been seen yet.
    I suppose it's alright now...
    Many thanks for your help!
      My System SpecsSystem Spec


 


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