1. Join Date : Nov 2016
    Posts : 5
    Windows 10 64 bit
       1 Week Ago #1

    BSOD Blizzard Games Mostly, Suspecting Drivers


    112716-4156-01.zip

    Have been having the graphics display driver nvlddmkm drop out sporadically when playing various blizzard games. Only recently, while playing Starcraft 2, have I run into a BSOD twice with no visible warning as far as I could tell. As far as I can tell, this only ever happens with blizzard games. At first I thought it was the battle.net client, but issues have still been popping up from time to time despite ending the client while on any of the Blizzard games.

    I didn't save the mini dump from either of those, but the one attached is from running windows verifier with the entire list selected. During that time I was getting the whole windows verifier IOmanager violation error.

    Any help would be appreciated and please let me know if I can provide any other information.

    PS: Having issues with the DM log collector, doesn't appear to be making a file when it finishes. Have attached what sysinfo and events I could below.

    sysinfoevents.7z
      My System SpecsSystem Spec


  2. Join Date : Apr 2014
    Space coast of Florida
    Posts : 4,039
    Windows 10 Pro X64 14393.105
       6 Days Ago #2

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions .
      My System SpecsSystem Spec


  3. Join Date : Nov 2016
    Posts : 5
    Windows 10 64 bit
       6 Days Ago #3

    Ztruker said: View Post
    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions .
    I've already stated that the DM Log Collector does not seem to make the indicated zip file. I have tried running it on 3 separate occasions already. I have attached what sysinfo and event info I could to make up for part of it. Was there another requirement on that guideline that I did not read?
      My System SpecsSystem Spec


  4. Join Date : Apr 2014
    Space coast of Florida
    Posts : 4,039
    Windows 10 Pro X64 14393.105
       5 Days Ago #4

    Are you running DM_Log_collector as described? Would really be nice to have all the additional collected files.

    The verifier dump shows:
    Code:
    BugCheck C9, {21f, fffff800cdd8b174, ffff9b0455a74dc0, 0}
    
    *** WARNING: Unable to verify timestamp for ScpVBus.sys
    *** ERROR: Module load completed but symbols could not be loaded for ScpVBus.sys
    Probably caused by : memory_corruption
    Code:
    3: kd> lmvm ScpVBus
    Browse full module list
    start             end                 module name
    fffff800`cdd80000 fffff800`cdd8e000   ScpVBus  T (no symbols)           
        Loaded symbol image file: ScpVBus.sys
        Image path: \SystemRoot\System32\drivers\ScpVBus.sys
        Image name: ScpVBus.sys
        Browse all global symbols  functions  data
        Timestamp:        Sun May  5 17:31:26 2013 (5186CFAE)
        CheckSum:         00010BD7
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Company: Scarlet.Crush Productions
    Description: Scp Virtual Bus Driver


    As you can see, it's quite old (2013) so needs to be removed or replaced with a newer version. There have been quite a few others with the same problem and the only fix was to remove it, no updated version available. I suggest doing that and seeing if that resolves the problem.
      My System SpecsSystem Spec


  5. Join Date : Nov 2016
    Posts : 5
    Windows 10 64 bit
       5 Days Ago #5

    Thanks for taking the time to try and help me with my problem Ztruker. Will attempt to see if there is an update for the mentioned driver, or remove it if I can't find anything, and see if that resolves my problem (and will mark as solved).

    Should I get another BSOD during the same situation I will try to provide what information I can.
      My System SpecsSystem Spec


  6. Join Date : Nov 2016
    Posts : 5
    Windows 10 64 bit
       2 Days Ago #6

    HELSGARDE-Thu_12_01_2016_215324_77.zip

    I uninstalled the mentioned driver and for the most part it seems like the issues I was having disappeared. Have run into one TDR issue and that is about it. Until about 5 minutes prior to this post, where I got another BSOD. This time, at least, I was able to get the minidump. It was again Starcraft II while playing the Nova mission packs. While I've been having issues with the nvidia drivers (in particular nvlddmkm, which is apparently some kind of timing mismatch with windows), I've only been getting BSODs during the aforementioned time playing Starcraft.

    I also figured out where the DM logger was saving my zip files (it made a new desktop folder on my SSD). I just didn't realize since when the logger is finished it cleared the window before I could find out where it was being saved.

    Thank you again for any help and for the time spent.
      My System SpecsSystem Spec


  7. Join Date : Apr 2014
    Space coast of Florida
    Posts : 4,039
    Windows 10 Pro X64 14393.105
       1 Day Ago #7

    The latest dump indicates a problem with your Nvidia card/chip/driver:
    Code:
    BugCheck D5, {fffff60126f86fa8, 0, fffff803a3d572d0, 0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    You have driver version 375.70 dated 10/24/2016. The web site has version 376.09 dated 2016.11.28.

    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My System SpecsSystem Spec


  8. Join Date : Nov 2016
    Posts : 5
    Windows 10 64 bit
       10 Hours Ago #8

    Well, I've done a full uninstall of the nvidia drivers, and have only installed the graphics driver and the phyx driver, as suggested, and so far things seem to be going well. I'm wondering if the issues lay with the geforce experience or a bad initial install of the drivers.

    I'll mark this as solved for now, but I will return if any more issues pop up. Is it preferable to add on to this thread if the issue seems related or is it better to make a new thread?

    Anyways, thank you for your patience and help with my issue Ztruker.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Seemingly random crashes (suspecting graphics card)
Hello, since i got my computer a few years ago i occasionally get some crashes in which my sound would break and my screen became black and white stripes while playing games. Now i had a simillar issue but i don't know anything about it and would...
BSOD Crashes and Debugging
Solved BSOD playing games, so far 5 multiple BSOD errors, listed inside
Hello, So first of all, I am not a computer wizard. Some terms I might not understand as i've never had a problem like this before, but i'll try to enlist as much information as possible. Since last friday or so, i've suddenly encountered a...
BSOD Crashes and Debugging
BSOD installing with Blizzard Launcher
I am getting the BSOD after trying to install Diablo 3 and Heroes of the Storm. I have World of Warcraft installed just fine, from the same launcher. I attached an picture of the BSOD I received trying to install Diablo 3. Any help would be...
BSOD Crashes and Debugging
BSOD when playing games intensive games 0x00000124
A friend of mine is having bsod issues when playing certain games, example: Rainbox six siege, Battlefield One (BETA) and a few others. Wondering if anyone can give us a clue as to the cause. Windows Format is done, but to no avail,...
BSOD Crashes and Debugging
Solved BSOD playing video games such as Cs:Go etc. Error, Random BSOD's
Hi, i got this computer about 3~ Weeks ago, and have gotten random BSOD's after that. System Information Bellow Intel Core i5-6600K 3.5Ghz @ 3.5 GeForce GTX960 2gb GDDR5, Physx CUDA 1TB Harddisk 7200RPM 8Gb DDR4 2133Mhz Dual Channel, 2x4gb...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:26.
Find Us
Twitter Facebook Google+



Windows 10 Forums