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  1. Join Date : Mar 2016
    Posts : 21
    Windows 10 Professional
       1 Week Ago #1

    Crash with Momentary Blue Flash but no BSOD


    The Issue: This machine was working like a dream during the Windows 10 Beta. Since then, release after release has had and failed to resolve this issue. It doesn't appear to follow a clear patter, but the machine crashes within an hour of boot. I tried to post this 4 times from the Windows install but crashed before I finished writing.

    The Setup: I run Windows and Ubuntu on independent hard drives and am using Grub as the bootloader. There is also a 4TB drive that stores game and file data. I keep only system files on the boot drives as much as possible. Ubuntu has absolutely no issues of any kind. I push the system as hard or harder than the Windows install so thermal issues probably aren't the cause.

    What I've tried:
    - I ran a RAM test already a month ago. Green across the board.
    - I've run Windows Insider, the non-insider builds, and even (stupidly) paid extra for the Professional edition in the hopes that there would be some additional hardware support

    The Hardware:
    - GTX 980ti
    - ASRock Z97 Pro4 MOBO
    - 32GB DDR3 HyperX 1600MHz RAM (4x8)
    - Intel Core i7 4790k
    Crash with Momentary Blue Flash but no BSOD Attached Files
      My System SpecsSystem Spec


  2. Join Date : Oct 2016
    Posts : 143
    Many
       1 Week Ago #2

    Without the dump files we won't be able to tell you why it's getting BSODs. 90% of the time it's due to a driver 10% hardware failure. The additional problem is since this is an insider build there may not be symbol files available to evaluate the dump files. In any event please upload any dump files located in C:\Windows\Minidump
      My System SpecsSystem Spec


  3. Join Date : Mar 2016
    Posts : 21
    Windows 10 Professional
       1 Week Ago #3

    I don't see a C:\Windows\Minidump directory at all. :/
      My System SpecsSystem Spec


  4. Join Date : Oct 2016
    Posts : 143
    Many
       1 Week Ago #4

    Verify memory dumps are enabled.
    • Press [Windows key + x]
    • Select System
    • Advanced System Settings
    • Under "Startup and Recovery" click Settings
    • Under "System failure" > "Write debugging Information" should be set to automatic or small (256KB) dumps


    Once another BSOD occurs you should see that folder and a .dmp file
      My System SpecsSystem Spec


  5. Join Date : Mar 2016
    Posts : 21
    Windows 10 Professional
       1 Week Ago #5

    That setting is already set to Automatic with the File set to: %SystemRoot%\MEMORY.DMP", but I see no such file. Booted into Windows and waiting for a crash to see if one is generated.
      My System SpecsSystem Spec


  6. Join Date : Mar 2016
    Posts : 21
    Windows 10 Professional
       1 Week Ago #6

    Alright. The system crashed, but I don't see any dump files in either the system root or the Windows directory as you describe. Is it possible that the system is crashing in a way that doesn't trigger/doesn't have time for the log?
      My System SpecsSystem Spec


  7. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       1 Week Ago #7

    The logs do not indicate a BSOD crash, this means that a shutdown/restart crash had occured.
    To provide help for those crashes we need more information about your setup.


    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My System SpecsSystem Spec


  8. Join Date : Mar 2016
    Posts : 21
    Windows 10 Professional
       1 Week Ago #8

    Here are the screen shots. Doing the spec form now.

    Click image for larger version. 

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      My System SpecsSystem Spec


  9. Join Date : Oct 2016
    Posts : 143
    Many
       1 Week Ago #9

    Look in Event Viewer > System for Kernel-Power error or critical events you could have a power issue.
      My System SpecsSystem Spec


  10. Join Date : Mar 2016
    Posts : 21
    Windows 10 Professional
       1 Week Ago #10

    Updated my specs. If there's anything particular missing that you need let me know and I'll try to grab it. I had to rush to get segments saved between crashes.
      My System SpecsSystem Spec


 
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