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  1. Joined : Nov 2016
    Posts : 12
    Windows 10 Home 64-bit
       1 Week Ago #11

    lifetec said: View Post
    All dumpfiles are again Bugcheck A
    STOP*0x0000000A: IRQL_NOT_LESS_OR_EQUAL*
    Usual causes:* Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    2 dumpfiles mention again RtsUer.sys (your Realtek Card)
    1 dumpfile mention Probably caused by : win32kfull.sys ( win32kfull+98403 )
    1 dumpfile mention Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+b7 )
    1 dumpfile mention Probably caused by : memory_corruption

    As you can see the usual causes of this bugcheck can be all kinds of things.

    For the realtek cardreader what driver did you install and from where. Do you have any yellow or red exclamation marks in your device manager.
    Have you updated/installed all the drivers from the Dell supportpage.

    Did you already run SFC command (see above)

    Did you test your memory?
    I downloaded the drivers from the page posted in this thread, the driver is working fine. I have no yellow or red marks in device manager.

    Drivers from acer i have installed yes, i own a acer predator g9 laptop.

    I did not run sfc and i did not test my memory.
      My System SpecsSystem Spec


  2. Joined : Nov 2016
    Posts : 12
    Windows 10 Home 64-bit
       5 Days Ago #12

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. Alle rechten voorbehouden.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>
      My System SpecsSystem Spec


  3. Joined : Nov 2015
    Posts : 1,713
    64bit Win 10 Pro ver 1607 Build 14393.447
       5 Days Ago #13

    Hi again,

    I see you have now successfully installed the Acer chipset driver and Intel Management Engine driver as provided by the Acer website for your laptop. As this does not seem to have fixed your problem I wonder if it might now be time to try the latest Intel drivers from Intel and see if these will work better for you. The simplest way to do this is to go to the Intel driver page and use the Automated Driver update option and it will search your system and identify any newer drivers that it can install.

    https://downloadcenter.intel.com/
      My System SpecsSystem Spec


  4. Joined : Jan 2016
    Posts : 336
    windows 10 Pro
       5 Days Ago #14

    Also update your drivers to the latest version from your supportpage.
    When looking through your driver modules it seems that your killer network, Intel sata, realtek audio are older than the versions on your supportpage. I would try to update all the drivers from supportpage.
      My System SpecsSystem Spec


  5. Joined : Nov 2016
    Posts : 12
    Windows 10 Home 64-bit
       3 Days Ago #15

    philc43 said: View Post
    Hi again,

    I see you have now successfully installed the Acer chipset driver and Intel Management Engine driver as provided by the Acer website for your laptop. As this does not seem to have fixed your problem I wonder if it might now be time to try the latest Intel drivers from Intel and see if these will work better for you. The simplest way to do this is to go to the Intel driver page and use the Automated Driver update option and it will search your system and identify any newer drivers that it can install.

    https://downloadcenter.intel.com/
    The chipset drivers i used are from intel and are the latest.


    lifetec said: View Post
    Also update your drivers to the latest version from your supportpage.
    When looking through your driver modules it seems that your killer network, Intel sata, realtek audio are older than the versions on your supportpage. I would try to update all the drivers from supportpage.

    I haven't done that i know, but i assume that those other drivers are not in conflict with intel chipset driver.
      My System SpecsSystem Spec


  6. Joined : Jan 2016
    Posts : 336
    windows 10 Pro
       3 Days Ago #16

    Is your system now stable, no more problems or BSOD?
      My System SpecsSystem Spec


  7. Joined : Nov 2016
    Posts : 12
    Windows 10 Home 64-bit
       3 Days Ago #17

    lifetec said: View Post
    Is your system now stable, no more problems or BSOD?
    When i run the intel driver and try to install it i get bsod, i don't know what the problem is. I think windows defender is the issue because when i shut that piece off, the install will mostly continue to the end BUT i can't click on reboot system now or reboot system later because it goes to BSOD.
      My System SpecsSystem Spec


  8. Joined : Jan 2016
    Posts : 336
    windows 10 Pro
       3 Days Ago #18

    Again first start with updating
    Also update your drivers to the latest version from your supportpage.
    When looking through your driver modules it seems that your killer network, Intel sata, realtek audio are older than the versions on your supportpage. I would try to update all the drivers from supportpage.
    One of these older drivers can also be the reason for the BSOD.

    Then use your system and if you get another BDSOD upload a new zip with the new dumpfiles inside.
    If your system stays stable try to update the chipset.
      My System SpecsSystem Spec


  9. Joined : Nov 2016
    Posts : 12
    Windows 10 Home 64-bit
       2 Days Ago #19

    lifetec said: View Post
    Again first start with updating

    One of these older drivers can also be the reason for the BSOD.

    Then use your system and if you get another BDSOD upload a new zip with the new dumpfiles inside.
    If your system stays stable try to update the chipset.
    Updated all drivers (including bios) from the acer site (the drivers that where not updated)
    * nvidia driver from nvidia site
    * realtek driver from realtek site

    Don't know what is causing the bsod, really i think a ms service is blocking it or something. Everytime i try to install the intel chipset driver my laptop is crashing at the end (or close to the end) of the driver setup.
    Last edited by Michel86; 2 Days Ago at 13:52.
      My System SpecsSystem Spec


  10. Joined : Nov 2016
    Posts : 12
    Windows 10 Home 64-bit
       2 Days Ago #20

    Solved: Predator G9-791 giving BSOD while updating Intel C... - Acer Community - 459391

    The same laptop i have and the solution did work (turned off wifi and lan in device manager)

    Sorry for wasting your times people and thank you very much for all the support here.
      My System SpecsSystem Spec


 
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