BSOD Bad Pool Header


  1. Posts : 2
    10
       #1

    BSOD Bad Pool Header


    Hello

    I have a Laptone Wifi Dongle and a wireless mouse dongle in my USB ports on my Dell Inspiron 1750 laptop.

    I have uploaded the file dumps for you. I get the BDOS screen occasionally when I am browsing on my computer.

    Thanks
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi kayleecat,

    Welcome to the 10forums :)

    Please (re)move some files to increase the free space to at least 15%.
    Every partition needs at least 10-15% free space so Windows can do its thing in the background, 15% is to be on the safe side.
    warning   Warning
    Less free space could cause BSODs or other problems, because Windows cannot perform the tasks it needs to do in the background!

    Code:
    Event[40567]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-11-23T11:54:49.131
      Event ID: 1018
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-19I8KK7
      Description: 
    The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
    Please upgrade Windows to the most current version
    Windows 10 - Upgrade Installation - Windows 10 Forums


    Note   Note
    Dell doesn't provide support for your laptop. If the problem appears to be a driver compatibility issue then I would recommend to either try a clean install of Windows or go back to the previous (original) Windows version
      My Computers


  3. Posts : 2
    10
    Thread Starter
       #3

    Hello.

    Can you tell me what I need to do to delete some files? I don't know what files I need to delete?

    I am on the latest version of Windows 10.

    Thanks

    axe0 said:
    Hi kayleecat,

    Welcome to the 10forums :)

    Please (re)move some files to increase the free space to at least 15%.
    Every partition needs at least 10-15% free space so Windows can do its thing in the background, 15% is to be on the safe side.
    warning   Warning
    Less free space could cause BSODs or other problems, because Windows cannot perform the tasks it needs to do in the background!

    Code:
    Event[40567]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-11-23T11:54:49.131
      Event ID: 1018
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-19I8KK7
      Description: 
    The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
    Please upgrade Windows to the most current version
    Windows 10 - Upgrade Installation - Windows 10 Forums


    Note   Note
    Dell doesn't provide support for your laptop. If the problem appears to be a driver compatibility issue then I would recommend to either try a clean install of Windows or go back to the previous (original) Windows version
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    Please download the FREE version of Ccleaner and install it.
    After installed and opened, you'll see a screen like this:
    Attachment 111219

    Below in the screen you see a button 'Analyze', click on it and wait for Ccleaner to finish.
    After Ccleaner is finished, you see an overview of what it has found, like below
    Attachment 111220

    You'll need to uncheck a setting in Ccleaner, this setting you can find by scrolling down the options list of what to delete.


    After unchecking this option, click analyze again and click 'Run Ccleaner' after Ccleaner finished analyzing.


    I am on the latest version of Windows 10.
    Windows Update may say so, but you're not.
    Follow the link I provided in my previous post.
      My Computers


 

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