1. Joined : Nov 2016
    Posts : 12
    Windows 10 64-bit
       2 Weeks Ago #1

    BSOD for the first time out of nowhere.


    I read the sticky on what to do before posting but unfortunately I can't get to my desktop to get the info. I figured I would just list my specs.

    Gigabyte Z77-DS3H
    Intel core i3 2120
    Nvidia GTX 560 Ti
    8 GB RAM
    Crucial 128 GB SSD (drive with the OS files)
    Seagate 2 TB Hard Drive
    Windows 10 64-bit

    I was using my computer like normal, I walked out of the room for about an hour and when I walk back in I see the automatic repair and diagnosing screens loop on my computer. I had not installed any new drivers for any of my devices recently either, the only thing I could think of is a windows automatic update. I tried most of the alternative startup methods from the options. Tried system restore, it kept giving me errors. Tried to refresh it and it gave me an error. I am getting the error message of Automatic Repair could not repair your computer and it displays the log file "E:\WINDOWS\System32\LogFiles\Srt\SrtTrail.txt"
    I found this odd because my E: drive does not contain my OS files, my C: drive does. I go to the command prompt from the recovery console and open up the log file srttrail.txt it shows one error (0x490) a recent driver installation or upgrade may be preventing the system from starting. I open up bcdedit and it shows that none of my defaults are to my C: drive like they should be. Again odd, I change them to the C: drive, close out of the command prompt and restart again. Still doesn't work. I check in my bios, my C: drive is no longer listed in the boot priority options but is listed in the section where I can manually select a drive to boot from. Again, very odd. What should I do?
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1,713
    64bit Win 10 Pro ver 1607 Build 14393.447
       2 Weeks Ago #2

    Hello and welcome to TenForums

    This sounds like you need to post in the general area for help since you appear to be unable to boot into the operating system. It could be that a windows update has somehow corrupted the boot process which no longer recognises the SSD. Did you ever make a system backup that you can use to restore the two drives?
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 12
    Windows 10 64-bit
       2 Weeks Ago #3

    Unfortunately no, all I had was a restore point from a few days ago.
      My System SpecsSystem Spec


 


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