1. Joined : Nov 2016
    Posts : 2
    WIN10
       3 Weeks Ago #1

    NETIO.sys error on BSOD on rather random moments


    Hello,

    my PC (laptop, win10, about 3 years old) started to fall to BSOD quite often about month ago. It never did that before. The crashes happen mostly while doing some office work while having both Word and Excel 2016 open and also google chrome with multiple tabs. The program which causes the crashe is reported to be NETIO.sys and there is also the exception code, but I lost my note about what it is, sorry, hopefuly you can find it in the attached files. The only thing which I am aware of which changed at the time the crashes started is that my MS Office license ran out and some WIN10 updates were installed.

    Hope I gave the basic description, were you interested in more info, I will try to help.

    MB

    Edit: the exception name is KMODE EXCEPTION NOT HANDLED
    NETIO.sys error on BSOD on rather random moments Attached Files
    Last edited by xxMBxx; 3 Weeks Ago at 15:34.
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,050
    Windows 10 Pro X64 14393.105
       2 Weeks Ago #2

    Nothing conclusive in the dumps I looked at though they did all have this in them:
    Code:
    *** WARNING: Unable to verify timestamp for avgfwd6a.sys
    Try uninstalling AVG and run with the built-in Windows Defender and Firewall.
    Make sure Windows Defender and Windows Firewall are enabled.

    Run that way for awhile to test, see if that resolves the problem.
      My System SpecsSystem Spec


 


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