1. Join Date : Sep 2015
    Posts : 19
    Windows 10 64bit
       3 Weeks Ago #1

    Multiple BSOD - now error 0x8007025D


    Hi,

    Windows 10 Home 64 bit - I'm afraid I cannot run the tool I'm supposed to to post in this forum, but that is because my PC is currently not usable. See below

    Forgive the long story, but I feel as much detail as possible is a good thing and I'd be really grateful for some help please!

    A couple of months ago I decided to enable XMP mode on my Asus Z87 motherboard because userbench website reported that my RAM was Corsair Vengence clocked at 1800mhz and was running slowly. I checked the BIOS and sure enough, XMP was disabled and the RAM was running at 1333Mhz. Upon restarting, I recall quickly receiving a BSOD. I put it down to what I'd just done and turned XMP off again. I wasworried I'd overclocked and damage my RAM or something.

    Since then, I started to notice the occasional BSOD - usually MEMORY MANAGEMENT, but not always. Kernal security one time, something about a corrupt page file. They were rare. One every few days, but more than I was comfortable with.

    Fast forward to last week and the BSOD had gotten a little worse. Strangely, they never happened whilst doing something strenuous, like playing a graphically intensive game, but whilst browsing on Edge.

    Now yesterday: having become bored of the occasional BSOD, I tried running sfc /scannow but it said resource protection couldn't complete the scan. I received a similar error running the DSIM fix to verify Windows 10.

    I then noticed whilst working that MS Office then had weird problem - updates failed with a 'something went wrong' error. I tried uninstalling MS Office and received a similar error. A MS tech had no ideas. "Something is seriously wrong with your OS" he said. He suggested a repair in place upgrade using the media creation tool.

    I did that and found that sfc /scannow worked, but the same problem with Office persisted and the BSOD happened almost immediately.

    I performed a reset of Windows 10, the next most intrusive option. I kept my files, but chose to lose the apps etc. So it was more or less a clean install.

    BSOD fairly quickly.

    So, I thought, f -it. I downloaded Windows 10 onto a USB, restarted, deleted my HD partitions and decided upon a clean install.

    That's where I am now. It gets part way and then pops up with the error 0x8007025D - important files could not be installed.

    I have tried removing all hardware except for the monitor, keyboard and mouse (corded) and the USB stick with the install on it. Nothing helps. I now have no OS but the install fails with this message.

    UPDATE - I also tried to install from a DVD so don't have the USB stick attached either. Nope!

    Please help.

    Does anyone have any ideas? Could it be the RAM? I don't want to go too far putting thoughts in anyone's head though. Could it be something else?

    Another questions... if new RAM doesn't help - what can I try??

    Thank you

    Matt
      My System SpecsSystem Spec


  2. Join Date : Apr 2014
    Space coast of Florida
    Posts : 4,039
    Windows 10 Pro X64 14393.105
       2 Weeks Ago #2

    Could be ram, could be your hard drive. If you have two 4GB memory modules installed, remove one and try the clean install again. If it fails swap the removed and installed ram and try the install again. That's the easiest and quickest way I know to check your ram.

    HDD Test

    Run SeaTools to check the integrity of your HDD.
    SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Run the following tests

    1. Short Drive Self Test
    2. Short generic
    3. Long generic


    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Post screenshots/photos of the test results
      My System SpecsSystem Spec


 


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