bsod after au updates

hi i cannot send dm_log-collector because of windows error [invalid file]. since the au updates this computer has been a problem. i would like you to see this file. is there another way? thank you
pothound

yes thank you any time i get an update, since the AU update, it will hang up. i can unplug it and start it , then it will be ok
pothound

axe0 said:

Hi pothound,

Welcome to the 10forums and apologies for the delay.

Are you still in need of help?

hi i ran these files and they are on my desktop. what do i do when they are uploaded? thank you pothound

axe0 said:

Please try to run following command in an admin command prompt

Code:

wmic /output:"%USERPROFILE%\Desktop\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\systeminfo.tmp" > "%USERPROFILE%\Desktop\systeminfo.txt"&del "%USERPROFILE%\Desktop\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /Q&net start > "%USERPROFILE%\Desktop\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\service.html&REM wmic /output:%USERPROFILE%\Desktop\nics.html nicconfig list /format:hform

It creates files on your desktop, zip these files and upload the zip.

The following files are created:

• hosts.txt,
• *.dmp,
• hotfix.txt,
• systeminfo.txt,
• drivers.txt,
• msinfo32.nfo,
• eventlog.txt,
• uninstall.txt,
• installed.txt,
• genuine.txt,
• services.txt,
• driver_status.txt,
• inactive_services_status.txt,
• all_services_status.txt,

hi what do i do after i upload the zip? what am i looking for? are there changes i need to make? thank you poyhound

axe0 said:

"It creates files on your desktop, zip these files and upload the zip."

here are a few files. eventlog is too large. thank you pothound

i am still working on the other files. pothound