Page 1 of 3 123 LastLast

  1. Join Date : Nov 2016
    Posts : 12
    Windows 10 Home
       4 Weeks Ago #1

    BSOD Bad_System_Config_Info randomly at startup


    Hi, recently I had some troubles, which was caused by faulty RAM module. I reinstalled the system before I realized that the RAM is bad. I purchased a different RAM and my computer worked better, but still there were some issues, like Runtime Broker process draining the CPU. I did "in-place upgrade", and since then it seemed to be all right. But after several days this BSOD "Bad_System_Config_Info" at startup begun to appear. After restart the system loads normally and I don't see any problems while working on it. I run sfc /scannow, which doesn't find any corrupted files.
    Before the reinstall I used to have some problems with my TV card Aver Hybrid Speedy. I know that it's quite old piece of hardware. It used to work fine, but after several months in my new PC with Windows 10 the driver was sometimes not loaded properly, or something, because I wasn't able to run TV application and the card was grayed out in the Device Manager. After the reinstall it was OK again, so I thought that the previous problems was also caused by faulty RAM. But today it happened again. I'm not sure if it can be somewhat linked to that BSOD at startup.
    BSOD Bad_System_Config_Info randomly at startup Attached Files
      My System SpecsSystem Spec


  2. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       3 Weeks Ago #2

    Hi pv79,

    My apologies for the delay.

    Please upload a kernel dump, located in C:\Windows\Memory.dmp, to a 3rd party uploader (onedrive, google drive, dropbox) and post a share link in your next reply.
      My System SpecsSystem Spec


  3. Join Date : Nov 2016
    Posts : 12
    Windows 10 Home
       3 Weeks Ago #3

    Hi, thank you for reply. Here is the dump file. I had to pack it to zip, because it was more than 15GB large.
    https://1drv.ms/u/s!AtyCl90pIPE8jPp_cUx9ciMKGdRsLg
      My System SpecsSystem Spec


  4. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       3 Weeks Ago #4




    BSOD Bad_System_Config_Info randomly at startup Diagnostics Test BSOD Bad_System_Config_Info randomly at startup
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My System SpecsSystem Spec


  5. Join Date : Nov 2016
    Posts : 12
    Windows 10 Home
       3 Weeks Ago #5

    I did the tests on my system drive, which is SSD, so I skipped the SeaTools. Am I supposed to run the tests on my other discs too? Here is the link for results: https://1drv.ms/f/s!AtyCl90pIPE8jP4pC7JLdJOftIlUvg
      My System SpecsSystem Spec


  6. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       3 Weeks Ago #6

    Best is to run the tests on all connected partitions/drives.
      My System SpecsSystem Spec


  7. Join Date : Nov 2016
    Posts : 12
    Windows 10 Home
       2 Weeks Ago #7

    I finally finished the tests of the other discs. Here are the results: https://1drv.ms/f/s!AtyCl90pIPE8jP4pC7JLdJOftIlUvg (there is separate folder for each disk).
    I was still unable to run SeaTools DOS, because my motherboard seems not to support IDE/SATA mode. All I can see is just AHCI and RAID mode.
      My System SpecsSystem Spec


  8. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       2 Weeks Ago #8

    In that case run SeaTools in Windows
      My System SpecsSystem Spec


  9. Join Date : Nov 2016
    Posts : 12
    Windows 10 Home
       2 Weeks Ago #9

    I performed the "long generic test" at all HDD's, and all discs passed.
      My System SpecsSystem Spec


  10. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       2 Weeks Ago #10

    Has the BSOD occured since chkdsk?
      My System SpecsSystem Spec


 
Page 1 of 3 123 LastLast


Similar Threads
Thread Forum
BSOD bad_system_config_info, Creating recovery drive
hi. I've got a bad_system_config_info BSOD. What I've tried: - booting in safe mode - system restore - drive corrupted message - reset this pc - error: there was a problem resetting your PC. No changes were made. I'm running a 'create...
BSOD Crashes and Debugging
Solved Windows 10: BSOD and BAD_SYSTEM_CONFIG_INFO Error when booting
Been using Win10 for a year with no problems along with various other Linux partitions (grub). Normally when I bootup I'm using UEFI settings in the BIOS and Windows is one of the grub menu choices. Fine, that's all been working fine for many...
General Support
BSOD randomly
Hi, This BSOD problem is really frustrating, i think there is some problem with the ATI driver but i leave it for the experts to help me find a solution to this problem. I had a counterfeit windows installed earlier but purchased a genuine one...
BSOD Crashes and Debugging
explorer.exe and sihost.exe crashes at startup (happens randomly)
Ever since the brownout occured in the afternoon, now I get the explorer.exe and sihost.exe crashes at startup, plus it happens randomly. First step I did was using the sfc /scannow and it didn't find anything wrong. Does anyone have the same...
General Support
Windows 10 "bad_system_config_info" BSOD
Hey guys! Very helpful forum, been reading a lot. tl;dr - My Hard drive letters changed over the course of the night and now my computer can't boot the OS properly. So let me start by saying i had issues with Windows 10 since day 1, i made a...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:27.
Find Us
Twitter Facebook Google+



Windows 10 Forums