1. Join Date : Nov 2016
    Posts : 1
    Windows 10
       4 Weeks Ago #1

    Asus crushes randomly with this error:The system has rebooted wit...


    Hello guys I'm Alex, how are you?

    I have a really annoying problem, I bough I computer 2 months a go(Asus X555l) and it happened already twice what while gaming i get this error:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Here the details:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>4</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2016-11-04T23:13:03.689145600Z" />

    <EventRecordID>5409</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>DESKTOP-3GR1GPD</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="BugcheckCode">0</Data>

    <Data Name="BugcheckParameter1">0x0</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">5</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

    </EventData>


    </Event>

    Do you have any tips? My temperature seems to be ok!

      My System SpecsSystem Spec


  2. Join Date : Oct 2016
    Posts : 143
    Many
       4 Weeks Ago #2

    Please follow the instructions at the top and post the dump files.
      My System SpecsSystem Spec


  3. Join Date : Jun 2015
    Posts : 10,748
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       4 Weeks Ago #3

    Hi @Rik,

    Welcome to the 10forums and apologies for the delay.

    Are you still in need of help?
      My System SpecsSystem Spec


 


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