I recently bought a new GPU because I thought my GPU was causing crashes while playing. Then I ran WInCrashReport and it told me that ntoskrnl.exe is causing my PC to crash and I do not know how to fix it
Hi antmann157,
Welcome to the 10forums and apologies for the delay.
Are you still in need of help?
yes thanks. Sorry for the reply a day later but here is a link to my dump files. I already updated my BIOS.
https://mymdc-my.sharepoint.com/pers...b9db2006&rev=1
Here is the file to my attachments. Thanks
The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers, overheating, improper seating or BIOS problems.
Warning
If you're overclocking your system, revert back to stock clocks now.
Note
Test the system once the overclock is removed before continuing with the steps outlined below.
Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test
Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
Make a photo of the result and post it.
MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
Make a photo of the result and post it please.
Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
Please run HDTune first, in the order posted!
- check the health,
- scan for errors, no quick scan but full scan
- run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
- the health,
- the error scan,
- the benchmark incl. following
- transfer rate,
- access time,
- burst rate,
- cpu usage.
Run the long test.
Do not run SeaTools on an SSD as the results will be invalid.
Make a photo of the result and post it.
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk logCheck Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
Run Furmark for around 30 minutes.
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
Make a photo of the result and post it.
In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
- the frequency of the GPU,
- the GPU memory clock,
- the temperature,
- the power,
- the load on the GPU,
- Etc.
I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
For how long do i stress test the cpu?
The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers, overheating, improper seating or BIOS problems.
Test the system once the overclock is removed before continuing with the steps outlined below.
Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
Make a photo of the result and post it.
MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
Make a photo of the result and post it please.
Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
Please run HDTune first, in the order posted!
- check the health,
- scan for errors, no quick scan but full scan
- run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
- the health,
- the error scan,
- the benchmark incl. following
- transfer rate,
- access time,
- burst rate,
- cpu usage.
Run the long test.
Do not run SeaTools on an SSD as the results will be invalid.
Make a photo of the result and post it.
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log
Run Furmark for around 30 minutes.
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
Make a photo of the result and post it.
In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
- the frequency of the GPU,
- the GPU memory clock,
- the temperature,
- the power,
- the load on the GPU,
- Etc.
I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
Quote
