Bsod driver_power_state_failure

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  1. Posts : 13
    Windows 10 Home 64 bits
       #1

    BSOD driver_power_state_failure


    I've been getting a BSOD that the windows diplays as driver power state failure when shutting down. I've tried updating every important driver that I can think of (Graphics, Chipset, BIOS, VGA, audio, ATK), and when the problem seems solved it happens again. It happened when I have my charger unpugled and when Im using Adobe software. It also happened when the computer was in power saving mode, but I changed it to not go in power saving mode, to always be in full performance and it stills happen.
    I've run the BlueScreenView and it says its caused by driver: ntoskrnl.exe (address :ntoskrnl.exe+14a2c0). I've not searched much about this but I know it can be related with RAM or overclocking. I've not ran a memtest yet, I just did a Windows Memory Diagnostic and no problems were found. Overclocking is not the problem either as I never tried to do so.
    I'm not an expert in PC but I always try to solve the problems I get by searching but I've not manage to solve this one, so if you could help me I would appreciate a lot :)

    Thanks in advance!
    Last edited by Krakas; 17 Nov 2016 at 13:32.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


  3. Posts : 13
    Windows 10 Home 64 bits
    Thread Starter
       #3

    Hi axe0. Thanks for replying.

    Yesterday I contacted asus in hope to see the problem solved and they adviced me to do a system reset. I did and the problem still persists. I uploaded the file I created today with the DM log collector but I believe its exactly the same problem as it looks exactly the same in BlueScreenView. Also there are no pirated programs in the computer as I did a system reset.

    Cheers
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 108200
    Code:
    Bugcheck code 0000009F
    Arguments 00000000`00000003 ffffae84`083b8060 ffffd001`a7763960 ffffae84`0c8ddb40
    Debug session time: Sun Oct 30 11:15:45.335 2016 (UTC + 1:00)
    System Uptime: 0 days 0:37:48.052
    7: kd> !irp ffffae84`0c8ddb40
    Irp is active with 6 stacks 4 is current (= 0xffffae840c8ddce8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffae84083b8060 00000000 fffff800fd89ed40-ffffd001a715c8d0 Success Error Cancel pending
               \Driver\pci    dxgkrnl
                Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffae840afc0030 00000000 fffff8011c9a46c0-ffffae840dbaf230 Success Error Cancel pending
              Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm    nt!PopRequestCompletion
                Args: 00000000 00000001 00000001 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffae840dbaf230    
    
                Args: 00000000 00000000 00000000 00000000
    
    7: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`00000000 fffff801`00dd1000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Oct 25 21:38:31 2016 (580FB4B7)
        CheckSum:         00D879B2
        ImageSize:        00DD1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  5. Posts : 13
    Windows 10 Home 64 bits
    Thread Starter
       #5

    I've done as you said and so far it's ok. Going to test it for a day or two and report back.

    Thanks a lot for the help.
      My Computer


  6. Posts : 13
    Windows 10 Home 64 bits
    Thread Starter
       #6

    Seems to be solved as I did not get any blue screens in 3 days. Thank you axe0!
      My Computer


  7. Posts : 14,903
    Windows 10 Pro
       #7

    You're welcome :)
      My Computers


  8. Posts : 13
    Windows 10 Home 64 bits
    Thread Starter
       #8

    Hello again axe0,

    Unfortunately the problem persists.. Just had 2 bsod yesterday and 1 today. Same exact error.
    I can only add that it only does when on battery as it runs ok when charging.

    Thanks!
      My Computer


  9. Posts : 14,903
    Windows 10 Pro
       #9

    Please upload a new zip
      My Computers


  10. Posts : 13
    Windows 10 Home 64 bits
    Thread Starter
       #10

    Hello axe0, just uploaded a new zip file. Thanks
      My Computer


 

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