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  1. Joined : Jun 2015
    Posts : 10,780
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       3 Weeks Ago #11

    Because I (still) see entries in your hosts file that could provide piracy on your system I'm going to say this:
    If you have anything on your pc that causes piracy to be present on your system I will refrain from helping you until proven that everything is removed (forum rule #4 shown in post #2).
      My System SpecsSystem Spec


  2. Joined : Oct 2016
    Posts : 13
    Windows 10 Home 64 bits
       3 Weeks Ago #12

    Hello again axe0. Sorry for any inconvenience . I've just updated the log file, clean of anything that can be related with piracy I believe.

    Reminder: The bsod only occurs when on battery (doesn't happen when charging) and I've already removed the nvidia driver i had using the tutorial you gave me and installed the one given from the manufacturer website for my computer model (Nvidia 353.54) and it's still happening..

    Thanks for being so patience!















    Resultados



      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 10,780
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       3 Weeks Ago #13

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 4, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.


    How did you try to update the BIOS?


    Please remove either of your memory sticks, if possible.
    Running mixed memory can cause various of problems that can be difficult to diagnose properly. Please know that it does not matter if your running this setup for a long period.
    Code:
    [Memory Device (Type 17) - Length 34 - Handle 000dh]
      Physical Memory Array Handle  000ch
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelA-DIMM0
      Bank Locator                  BANK 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Hynix/Hyundai
      Serial Number                         
      Asset Tag Number                        
      Part Number                   HMT451S6BFR8A-PB  
    [Memory Device (Type 17) - Length 34 - Handle 0010h]
      Physical Memory Array Handle  000ch
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM0
      Bank Locator                  BANK 2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Samsung
      Serial Number                         
      Asset Tag Number                        
      Part Number                   M471B1G73DB0-YK0
      My System SpecsSystem Spec


  4. Joined : Oct 2016
    Posts : 13
    Windows 10 Home 64 bits
       3 Weeks Ago #14

    I have Driver Boosted 4 installed as I saw somewhere that it could help me but never ran it as I know this programs can install wrong drivers.

    I've updated bios with the winflash tool, and used the driver given from the manufacturer for my PC. (Currently using an older version as the newest version makes my pc unable to suspend or hibernate) The bsod occurs with both bios drivers, so I guess it is not a bios related problem.

    About the ram advice you gave, I don't think I fully understood what you meant. However, I don't feel like removing a memory stick as the warranty on the laptop is still active and I wouldn't like to touch inside.

    Thanks!
      My System SpecsSystem Spec


  5. Joined : Jun 2015
    Posts : 10,780
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       2 Weeks Ago #15

    The bsod occurs with both bios drivers, so I guess it is not a bios related problem.
    FYI, a problem doesn't have to be caused by 1 thing, a problem could have multiple causes.
      My System SpecsSystem Spec


  6. Joined : Oct 2016
    Posts : 13
    Windows 10 Home 64 bits
       2 Weeks Ago #16

    axe0 said: View Post
    FYI, a problem doesn't have to be caused by 1 thing, a problem could have multiple causes.
    Well yes I understand that. It's just me trying to figure out (With your help) the source of the problem... It can be a ram problem as you said. The rams are fine, as I ran a memtest for 6 hours and no errors occurred. The mixed memory issue however could be the problem. I've got a friend with the same exact computer as mine, and he has the same exact problem as me! We use the computer in similar ways and he gets the same bsod in the same situations. Interesting fact, we only started having those problems when we upgrated from 8.1 to windows 10.

    Also again I really would like to test if by removing one ram stick the problem would be gone but as the asus policy with the warranty is really strict I wouldn't really like to open it now... I've got a few months left on the warranty and might need it if the problem persists...

    Thanks again
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 10,780
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       2 Weeks Ago #17

    I assume you bought the laptop online?
      My System SpecsSystem Spec


  8. Joined : Oct 2016
    Posts : 13
    Windows 10 Home 64 bits
       2 Weeks Ago #18

    I've bought it in a store...
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,780
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       2 Weeks Ago #19

    Then you can go to the store and ask them to do it, that should not void your warranty.
      My System SpecsSystem Spec


  10. Joined : Oct 2016
    Posts : 13
    Windows 10 Home 64 bits
       2 Weeks Ago #20

    Will try to do so.

    Thanks for the advice
      My System SpecsSystem Spec


 
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