1. Joined : Oct 2016
    Posts : 6
    Windows 10
       22 Oct 2016 #1

    Random BSOD on Win10


    Hi,

    My laptop computer have some random BSOD. I can't recall any BSOD while gaming, but they are most likely to occur during idle, or just watching Youtube video.
    My laptop does not have official Windows 10 support. I don't know if that is the problem cause.
    I haven't updated any driver recently.

    Any help is appreciated! Many thanks!
    Random BSOD on Win10 Attached Files
    Last edited by asiu; 23 Oct 2016 at 15:21.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,773
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       23 Oct 2016 #2

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 6
    Windows 10
       23 Oct 2016 #3

    Opps. All done.
    Please have a look again. Thanks.
    Random BSOD on Win10 Attached Files
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,773
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       24 Oct 2016 #4

    Although this is quite old, I would like to make sure this illegal activation isn't currently being used.
    Code:
    06/04/2016 5:30 PM	Application Error	Faulting application name: AutoKMS.exe, version: 2.5.3.0, time stamp: 0x54c2b458
    Faulting module name: KERNELBASE.dll, version: 10.0.10586.162, time stamp: 0x56cd45b4
    Exception code: 0xe0434352
    Fault offset: 0x0000000000071f28
    Faulting process id: 0x8a0
    Faulting application start time: 0x01d19029ee58ace8
    Faulting application path: C:\windows\AutoKMS\AutoKMS.exe
    Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
    Report Id: 9ea5a486-e2ff-43f7-9de7-ac20a49ea344
    Faulting package full name: 
    Faulting package-relative application ID:
      My System SpecsSystem Spec


  5. Joined : Oct 2016
    Posts : 6
    Windows 10
       24 Oct 2016 #5

    axe0 said: View Post
    Although this is quite old, I would like to make sure this illegal activation isn't currently being used.
    Code:
    06/04/2016 5:30 PM    Application Error    Faulting application name: AutoKMS.exe, version: 2.5.3.0, time stamp: 0x54c2b458
    Faulting module name: KERNELBASE.dll, version: 10.0.10586.162, time stamp: 0x56cd45b4
    Exception code: 0xe0434352
    Fault offset: 0x0000000000071f28
    Faulting process id: 0x8a0
    Faulting application start time: 0x01d19029ee58ace8
    Faulting application path: C:\windows\AutoKMS\AutoKMS.exe
    Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
    Report Id: 9ea5a486-e2ff-43f7-9de7-ac20a49ea344
    Faulting package full name: 
    Faulting package-relative application ID:
    Umm, I have no idea what it is.
    Googled it, is that a virus?
    The folder still exists at that path.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,773
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       24 Oct 2016 #6

    It is a program that is used for illegally activating Windows and Microsoft Office, your generic activation details don't show that Windows has been activated with it so it is very likely that Office has been activated with it.
      My System SpecsSystem Spec


  7. Joined : Oct 2016
    Posts : 6
    Windows 10
       24 Oct 2016 #7

    It sounds so strange.
    I'm using MS Office for student, which I got it for free.
    I've just removed the folder, so it should be gone now.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,773
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Oct 2016 #8

    Apologies for the delay, I'm lately busy with a lot of things outside of the weekend (and sometimes also in the weekend)

    Has any BSOD occured in the past few days?
      My System SpecsSystem Spec


  9. Joined : Oct 2016
    Posts : 6
    Windows 10
       30 Oct 2016 #9

    No worries mate. You are volunteer to help us out. Big thumb up!

    No BSOD in the past few days.
    But the BSOD are so disturbing, they are too random.
    Sometimes once a month, sometimes twice a day.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,773
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Oct 2016 #10

    Alright, please post back once a BSOD has occured with a new zip from the DM Log Collector
      My System SpecsSystem Spec


 


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