1. Joined : Oct 2015
    Posts : 30
    Microsoft Windows 10 Home 64-bit
       20 Oct 2016 #1

    BSOD on Nearly New Computer. Very Random.


    Hello

    I have had a BSOD on a 2 month old computer. It's is pretty new and I have had no problems recently. I was wondering what I should do to solve this one. It happened while doing an Iceland shop....
    Anyway, I can't remember what it blamed but I think it was SysTMP or something like that.

    Thanks in advance.

    MSI-20_10_2016_195400_33.zip
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,062
    Windows 10 Pro X64 14393.105
       21 Oct 2016 #2

    Dump indicates a problem with SynTP.sys
    Code:
    BugCheck 1E, {ffffffffc0000005, fffff80bfa07d8b8, 0, a0}
    
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    Probably caused by : SynTP.sys ( SynTP+3d8b8 )
    This belongs the your Synaptics Touch Pad driver which is dated 21/08/2015 03:13:17. There is a 2016 driver available, try it and see if that fixes the problem:

    Support For GE62 6QF Apache Pro | MSI Global | Laptops - The best gaming laptop provider

    Click image for larger version. 

Name:	MSITpad.jpg 
Views:	1 
Size:	96.3 KB 
ID:	107051
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 30
    Microsoft Windows 10 Home 64-bit
       22 Oct 2016 #3

    Great, will try this now. I'm on really bad WIFI because my house is getting decorated so it takes about 3 hours to download but I will do this. Thanks.
      My System SpecsSystem Spec


  4. Joined : Oct 2015
    Posts : 30
    Microsoft Windows 10 Home 64-bit
       22 Oct 2016 #4

    That seems to have done the job. No BSOD's in a couple of hours. Thanks Ztruker! For all your help.
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,062
    Windows 10 Pro X64 14393.105
       23 Oct 2016 #5

    Great, hope it continues.
      My System SpecsSystem Spec


 


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