BSOD playing OldSchool Runescape while watching YouTube/Twitch

axe0 said:

Hi njeksey,

Do you still need help?

Hey, so I found out in the BIOS that my PC was only seeing 12GB of RAM when I had 16GB installed, also on the "System" page on Windows 10 it was saying "16GB RAM (11.9GB Usable)". After swapping them round a bit and testing each RAM individually i managed to get my PC to now detect all 16GB of RAM. Since then it's been fine, but who knows if that was the reason? I've purposefully had loads of tabs open and multiple YouTube videos to test if my PC is now fully stable and I've had no crashes thus far :)

Could one of the RAM sticks not being pushed in properly be the cause of my BSOD's?

Thanks for the reply axe0

axe0 said:

Basically, yes because data cannot be saved properly in such a case and possibly corrupt the data because it can't be saved properly.

Hi, I can't believe it but I just got another BSOD

It happened as I was taking a printscreen, I also had multiple tabs open including twitch streams and a game open. Guess the issue isn't solved and it is some underlying driver issue. This is what WhoCrashed says for this crash:

On Thu 20-Oct-16 12:05:22 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\102016-10250-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2C0)
Bugcheck code: 0x1E (0xFFFFFFFF80000003, 0xFFFFF801B3B6DD90, 0x0, 0xFFFF9A0D47594DD8)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Any help would be much appreciated :)

axe0 said:

Please read BSOD Posting Instructions & How to upload files

Hey Axe, there are minidumps attached on my initial post. By the way I found out that the BSOD's were caused by only PrintScreening, when i pressed PrintScreen it would 100% BSOD. I did some research and this was because I still had a debug setting turned on in the boot advanced settings found in system configuration. Now that I disabled debug in the advanced boot settings it no longer BSOD's. But yeah it would be great if you could have a look at the minidumps I attached in my initial post :)

axe0 said:

The issue with those dumps is that they are from 16th this month, the zip doesn't have the dump of today. If I provide analysis from those dumps I cannot provide suggestions for possible solutions for the crash of today.

It would be cool if you could just analyse those because the crash i had recently i've been able to resolve myself :) I have to turn off my anti-virus in order for the TenForums tool to work so i'm not keen on doing it again if I dont have to.