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BSOD ERROR system thread exception not handled CODE rtbth.sys
Hi,
my girlfriend's got a problem with having WiFi connection in Win10. WiFi option has completely disapperead in Settings. No sign of detected wireless network adapter in Device Manager at all. Sometimes it drops BSOD described in title (apparently independently of running applications). She has an HP J7T91EA notebook.
What I've already tried:
checking RAM - no error
checking HDD - no bad sectors
installing latest drivers
overwriting rtbth.sys file
removed latest Windows update from last week - nothing's changed
restore from a system restore point - no result
Any ideas? May it be software or motherboard problem?
Thanky you for all the answers.
Best wishes,
Chris