1. Joined : Oct 2016
    Posts : 6
    Windows 10
       13 Oct 2016 #1

    Frustrated with BSOD IRQL NOT LESS OR EQUAL while online


    I've been battling this blue screen for a couple months now, and every time I think I have it solved, it rears its ugly head again. It seems to occur when there's heavy internet usage - basically every time when downloading games from steam/origin/battle.net, as well as more occasionally when streaming videos on youtube or rarely when playing online games. Most of the time the blue screen message is IRQL NOT LESS OR EQUAL, but not every time. Sometimes I'll see a KMODE_EXCEPTION_NOT_HANDLED, other times a UNEXPECTED_KERNEL_MODE_TRAP message, still other times I won't get a blue screen at all and instead the system locks up completely forcing a manual restart.



    Running WhoCrashed shows this:

    "On Thu 10/13/2016 9:30:37 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101316-12187-01.dmp
    This was probably caused by the following module: fwpkclnt.sys (0xFFFFF8002BAC15DB)
    Bugcheck code: 0xD1 (0x400000000031, 0x2, 0x0, 0xFFFFF8002BAC15DB)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\fwpkclnt.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: FWP/IPsec Kernel-Mode API
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    On Thu 10/13/2016 9:30:37 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: rt64.sys (rt640x64+0x13D3A)
    Bugcheck code: 0xD1 (0x400000000031, 0x2, 0x0, 0xFFFFF8002BAC15DB)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rt64.sys .
    Google query: rt64.sys DRIVER_IRQL_NOT_LESS_OR_EQUAL

    On Thu 10/13/2016 8:45:47 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101316-18703-01.dmp
    This was probably caused by the following module: ndu.sys (0xFFFFF8017D0A335E)
    Bugcheck code: 0xD1 (0x418, 0x2, 0x0, 0xFFFFF8017D0A335E)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\ndu.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Windows Network Data Usage Monitoring Driver
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    On Thu 10/13/2016 12:44:19 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101316-16562-01.dmp
    This was probably caused by the following module: rt63.sys (Rt630x64+0x18218)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8001B038218, 0x0, 0xFFFFFFFFFFFFFFFF)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rt63.sys .
    Google query: rt63.sys KMODE_EXCEPTION_NOT_HANDLED

    On Thu 10/13/2016 11:38:49 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101316-5453-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x141F80)
    Bugcheck code: 0x7F (0x8, 0xFFFFD00095E96B30, 0xC00115B652D80400, 0xFFFFF802909C37DF)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Thu 10/13/2016 10:48:46 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101316-16906-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x141F80)
    Bugcheck code: 0xA (0x1E4, 0x2, 0x0, 0xFFFFF800E0ED0E1C)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time."




    I've done about everything I can think of as well as everything I've read in forums, but to no avail. I've done a reinstall of Windows, and I've run sfc /scannow, memtest, dskchk, as well as updating every driver I could find, including bios and chipset. Before trying some paid driver scanner or registry cleaner, or even new hardware, I figured I'd post here with my dump files since that's almost greek to me. Any help would be appreciated!

    I've attached the info from the DM Log Collector:
    DESKTOP-13678D7-Thu_10_13_2016_190137_98.zip
    And both the minidump and full dump files can be found here:
    https://drive.google.com/drive/folders/0B_at0IAo50N-aDh...


    Specs:
    OS - Windows 10 64 bit (Upgraded from 7)
    MOBO - Gigabyte ga-970-d3 rev 1.0
    Graphics - Nvidia GeForce GTX 770
    CPU - AMD FX-8350
    RAM - 8gig DDR3
    PSU - Corsair CX750M modular 750 watt
    HD - SanDisk Ultra II 480gig SSD
    Last edited by philhead03; 16 Oct 2016 at 01:10.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,774
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       16 Oct 2016 #2

    Check Gigabyte for BIOS updates and LAN driver updates.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 6
    Windows 10
       16 Oct 2016 #3

    Thanks for the response axe0! I updated my BIOS and did a clean install of LAN drivers, both from gigabyte's website, but am still having problems. I tried downloading a game from Origin and my computer locked up. I restarted and tried downloading a game from Steam, and got a BSOD. My computer actually froze up again while trying to post this reply the first time. I've attached the new zip.
    Frustrated with BSOD IRQL NOT LESS OR EQUAL while online Attached Files
      My System SpecsSystem Spec


  4. Joined : Oct 2016
    Posts : 6
    Windows 10
       16 Oct 2016 #4

    Another BSOD while streaming Netflix, attached the zip
    Frustrated with BSOD IRQL NOT LESS OR EQUAL while online Attached Files
      My System SpecsSystem Spec


  5. Joined : Jun 2015
    Posts : 10,774
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Oct 2016 #5

    Please downgrade the BIOS to version F12, I forgot to mention to check for BIOS updates that are not beta versions
      My System SpecsSystem Spec


  6. Joined : Oct 2016
    Posts : 6
    Windows 10
       17 Oct 2016 #6

    Ok, I'm back to F12. It's what I was running on before though, so I don't think that on its own will change much. Any possible ideas so far?
      My System SpecsSystem Spec


 


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