BSOD when Sleeping, Restarting or shutting down, page_fault_in_non...


  1. firedorange717
    Posts : 5
    windows 10
       New #1

    BSOD when Sleeping, Restarting or shutting down, page_fault_in_non...


    A couple days ago when normally putting my PC to sleep at night it restarted. I then tried to put it to sleep again and watched as the screen went black and the pc just sat there on for like 10 seconds then began the process of rebooting. The next day when i was using my pc like normal and went to turn it off and it did the same thing it rebooted. curious i tried restarting the pc and it too restarted but not normally the system hung like the other two options but it never showed a BSOD. i then downloaded BSOD viewer and saw that every time i did one of these actions there was a new BSOD and it was being caused by usbhub3.sys. in the device manager there is a generic superspeed usb hub with a problem it says it could not be reset.(pic included). i tried what other people who have had similar problems did which is uninstall the hubs and let the system reinstall them but they all come back and that one hub has the same problem. i even un plugged every usb device and still cant find the problem. so thats why i have come here im out of ideas.

    DM log collector files attached

    Thanks
    Firedorange717
      My Computer
    Quote Quote

  3. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #2

    Latest dump indicates a problem with UsbCharger.sys:
    Code:
    BugCheck 50, {ffffffffffffffd0, 2, fffff80401732603, 0}
*** WARNING: Unable to verify timestamp for UsbCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys
    What is usbcharger.sys?
    usbcharger.sys is digitally signed by GIGA-BYTE TECHNOLOGY CO., LTD..
    usbcharger.sys is usually located in the 'C:\Windows\system32\drivers\' folder
    The installed version is quite old: Thu Oct 24 05:26:43 2013

    Try the latest Chipset driver from the Gigabyte web site for W10 X64: GIGABYTE - Motherboard - Socket 1150 - G1.Sniper 5 (rev. 1.x)


    Attachment 106446
      My Computers
    Quote Quote

  4. firedorange717
    Posts : 5
    windows 10
    Thread Starter
       New #3

    strange that it says usbcharger.sys the BSOD viewer says its USBHUB3.SYS
      My Computer
    Quote Quote

  6. firedorange717
    Posts : 5
    windows 10
    Thread Starter
       New #4

    well i updated my chipset drivers and it actually shut down properly no crash and restart. i think that fixed it, i will wait a day or two before marking solved to see if it happens again, thanks
      My Computer
    Quote Quote

 

  Related Discussions
I now have 2 systems that spend a exorbitant amount of time while "SHUTTING DOWN" or "RESTARTING". Its almost 25 seconds where the message states either of the above and you get the the circle of dots chasing each other. On the boot side, speed...
I have realtek audio on my gigabyte z270n-wifi motherboard. Using the driver from the gigabyte website (recently released for 1903), or using ANY other realtek driver I have been able to find of various vintages, I always get a loud popping sound...
So I got a wireless network adapter, the Gigabyte GC-WB867D-I Installed it, it works great. But, I soon found that every time I hit shut down or sleep, the computer will do so and then promptly restart. Clean boot didn't help. I've been all...
So, I recently installed Windows 10 on my laptop ( HP ProBook 440 G2 ), but I've been facing some issues where, after a short period of usage (around 20 minutes and beyond) the OS simply shuts down when I close the lid or manually press the Suspend...
I noticed after I downloaded the most recent updates and I disabled the Windows background on the sign-in screen I now have a dull grey screen when shutting down or restarting does anyone else have this? When it says restarting or shutting down or...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 21:56.
Find Us




Windows 10 Forums