1. Join Date : Sep 2016
    Posts : 10
    Windows 10
       08 Oct 2016 #1

    BSOD randomly, VIDEO_DXGKRNL_FATAL_ERROR 0x113, GPU gone after restart


    Hello, firstly let me get the specs out of the way.
    Computer: Dell Inspiron 7559 Laptop
    CPU:i5 6300HQ
    GPU: GTX960M, Intel HD 530
    RAM:8GB
    It's a crash that points at the Nvidia drivers, but I've already uninstalled it with DDU, and installed only the Graphics Driver, 3D Vision Driver, and PhysX, on version 372.70.

    The restart after the crash, the Nvidia Drivers disappear, and my GPU is nowhere to be found. However, when I reboot it by pressing on the button the shutdown the computer and then start it again, it comes back.
    I don't know what triggers these BSODs, but it's affecting me a lot
    I don't know if it's related, but I experience sudden FPS in my games, mostly League of Legends
    I've been experiencing these crashes randomly throughout the time I've had it, and it's giving me anxiety.

    Please help, thanks!
    DESKTOP-B85P1P2-Sat_10_08_2016_194529_44.zip
    Last edited by wewe1; 08 Oct 2016 at 22:16.
      My System SpecsSystem Spec


  2. Join Date : Jun 2015
    Posts : 10,738
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       11 Oct 2016 #2

    Check Dell for BIOS updates and install the drivers Dell provides using DDU for uninstalling.
      My System SpecsSystem Spec


  3. Join Date : Sep 2016
    Posts : 10
    Windows 10
       11 Oct 2016 #3

    axe0 said: View Post
    Check Dell for BIOS updates and install the drivers Dell provides using DDU for uninstalling.
    I believe I'm on the latest BIOS, am I not?

    And I'll do the DDU for my drivers when I get home. Thank you!
      My System SpecsSystem Spec


  4. Join Date : Jun 2015
    Posts : 10,738
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Oct 2016 #4

    Yes you're on the latest BIOS, I'm sometimes still confused with USA time format and my local time format even though my pc's time format is set to USA.
      My System SpecsSystem Spec


  5. Join Date : Sep 2016
    Posts : 10
    Windows 10
       12 Oct 2016 #5

    axe0 said: View Post
    Yes you're on the latest BIOS, I'm sometimes still confused with USA time format and my local time format even though my pc's time format is set to USA.
    Do I do it for both the Intel, and the Nvidia drivers? Like DDU and reinstall both of them.
      My System SpecsSystem Spec


  6. Join Date : Jun 2015
    Posts : 10,738
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       13 Oct 2016 #6

    DDU and the Nvidia drivers from Dell.
      My System SpecsSystem Spec


  7. Join Date : Sep 2016
    Posts : 10
    Windows 10
       13 Oct 2016 #7

    axe0 said: View Post
    DDU and the Nvidia drivers from Dell.
    So just the Nvidia, not the Intel one.
      My System SpecsSystem Spec


  8. Join Date : Jun 2015
    Posts : 10,738
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       14 Oct 2016 #8

    DDU and Nvidia driver from Dell only, NOT Intel.
      My System SpecsSystem Spec


 


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