1.    2 Weeks Ago #1
    Join Date : Oct 2016
    Posts : 3
    Windows 10

    Stuck in blue boot options loop

    When I turned on my laptop it seemingly went through the normal boot process before loading the light blue boot options screen, where I had the option to restore or reset the computer or continue to windows 10. I initially assumed I had accidentally pressed some button to bring up this screen (as I have previously when this PC has refused to boot correctly) but after briefly showing me the windows logo and 'Please Wait' I was presented with this blue options screen again.

    I have tried continuing to Win10 multiple times, have turned the PC off and on again, allowed the battery to drain before trying again etc. I attempted to refresh the PC but unfortunately the profile I was last logged in as is not an administrator and therefore the folders containing the OS are locked. I know the administration password if there is any way to enter that?

    Has this happened to anyone else? Any ideas? Thanks for your time and help.
      My System SpecsSystem Spec

  2.    2 Weeks Ago #2
    Join Date : Oct 2016
    Posts : 3
    Windows 10

    Unfortunately I can't download the .exe file to scan my computer as I'm posting this from a phone!
      My System SpecsSystem Spec

  3.    2 Weeks Ago #3
    Join Date : Jun 2015
    Posts : 10,446
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi Acebees,

    What options do you have in the recovery?
      My System SpecsSystem Spec

  4.    2 Weeks Ago #4
    Join Date : Oct 2016
    Posts : 3
    Windows 10

    Hi axe0,

    After choosing the language and keyboard I have these options:
    Continue (Exit and boot to Windows 10)
    Turn off your PC
    Use a device (Use a USB, network connection, or Windows recovery DVD)

    Under Troubleshoot I have these options:
    Refresh your PC
    Reset your PC
    Advanced options

    Under advanced options... you get the idea,
    System restore
    Command prompt
    UEFI firmware settings
    System image recovery
    Automatic repair
      My System SpecsSystem Spec

  5.    2 Weeks Ago #5
    Join Date : Jun 2015
    Posts : 10,446
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Choose automatic repair, it may say that it's unable to fix, simply reboot and choose automatic repair again, do this 3 times.
    Then run in command prompt the command 'chkdsk C: /r' (without single quotes) and wait for it to finish, this may take a long time depending on the size of your disk and the speed, when it's finished reboot and perform it again.

    Try to boot after doing the above.
      My System SpecsSystem Spec


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