Stuck in blue boot options loop


  1. Acebees
    Posts : 3
    Windows 10
       New #1

    Stuck in blue boot options loop


    When I turned on my laptop it seemingly went through the normal boot process before loading the light blue boot options screen, where I had the option to restore or reset the computer or continue to windows 10. I initially assumed I had accidentally pressed some button to bring up this screen (as I have previously when this PC has refused to boot correctly) but after briefly showing me the windows logo and 'Please Wait' I was presented with this blue options screen again.

    I have tried continuing to Win10 multiple times, have turned the PC off and on again, allowed the battery to drain before trying again etc. I attempted to refresh the PC but unfortunately the profile I was last logged in as is not an administrator and therefore the folders containing the OS are locked. I know the administration password if there is any way to enter that?

    Has this happened to anyone else? Any ideas? Thanks for your time and help.
      My Computer
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  3. Acebees
    Posts : 3
    Windows 10
    Thread Starter
       New #2

    Unfortunately I can't download the .exe file to scan my computer as I'm posting this from a phone!
      My Computer
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  4. axe0
    Posts : 14,903
    Windows 10 Pro
       New #3

    Hi Acebees,

    What options do you have in the recovery?
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  6. Acebees
    Posts : 3
    Windows 10
    Thread Starter
       New #4

    Hi axe0,

    After choosing the language and keyboard I have these options:
    Continue (Exit and boot to Windows 10)
    Turn off your PC
    Use a device (Use a USB, network connection, or Windows recovery DVD)
    Troubleshoot

    Under Troubleshoot I have these options:
    Refresh your PC
    Reset your PC
    Advanced options

    Under advanced options... you get the idea,
    System restore
    Command prompt
    UEFI firmware settings
    System image recovery
    Automatic repair
      My Computer
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  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #5

    Choose automatic repair, it may say that it's unable to fix, simply reboot and choose automatic repair again, do this 3 times.
    Then run in command prompt the command 'chkdsk C: /r' (without single quotes) and wait for it to finish, this may take a long time depending on the size of your disk and the speed, when it's finished reboot and perform it again.

    Try to boot after doing the above.
      My Computers
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