New
#1
Random BSOD's, ntoskrnl.exe / driver related?
Greetings all,
I usually find my way around PC issues, but I'm about to lose hope with this one..
The laptop in question is a brand new Vaio Z Flip. Have it for less than a week.
Model is i7 6567U, 8GB RAM, 256 SSD.
Some history (long post, might not be relevant.. skip to file below itc):
When I turned it on, Win10 began updating immediately, so I can't tell if BSOD's were there before.
The installs failed mid-way (don't remember if it was a BSOD or a freeze). Ever since, I started noticing random BSOD's, usually of the types:
IRQL_NOT_LESS_OR_EQUAL
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PFN_LIST_CORRUPT
...and some others which I can't recall (wiped PC since).
99% of the errors listed ntoskrnl.exe as the problem when examining with BlueScreenView.
I did a reset, which also failed mid-way, so the PC won't boot. I re-installed Win10 using a USB (with Media Creation Tool), and then performed a reset inside Windows. It succeeded, but BSOD's were still there. I re-installed again. I then noticed same BSOD's, despite no 3rd party drivers being installed (except ones fetched automatically by Windows - I turned that off then). I installed all 3rd party manually as given by Vaio here.
BSOD's were still there at random, maybe less frequent.
Also tried:
1. Ran memtest a whole night for 9 passes - no errors.
2. Performed built-in diagnostics (sfc, chkdisk etc.). sfc returned this:
CBS.log is attached below.Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log... ... For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.
3. I used to get a BSOD when touching the PC after it'd been idle - I noticed it stops happening when I turned off "Save me power when my device knows I'm away" in settings.
4. Driver Verifier. When I ran it the way instructed in MS forums (checking all tests except two), I would get a DRIVER_VERIFIER_DETECTED_VIOLATION on boot, with no dump generated. I tested this with all non-MS drivers, and also some individual drivers - most of them generated this error.
After that, I ran the test as explained in this forum, PC booted normally & left running during the night. The following morning I noticed it had a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, with ntoskrnl.exe / storport.sys.
All in all, can't tell if it's a HW problem (haven't crashed in safe mode.. yet). Laptop is under warranty, but Vaio have no reps in my country. So I must make sure I'm dealing with HW issues before shipping internationally.
Thanks in advance!