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  1. Join Date : Sep 2016
    Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       2 Weeks Ago #11

    At this point I think a clean installation would probably be the better option, but I'd like to keep most of my files if possible. Would the "Reset this PC" built into Windows 10 be sufficient for that, or do you think I'd be better off following this? This assuming said methods would remove my drivers or not, which I'm unsure of.
      My System SpecsSystem Spec


  2. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       2 Weeks Ago #12

    You should save files you don't want to loose to an extern HDD, disconnect the HDD's and then clean install.
      My System SpecsSystem Spec


  3. Join Date : Sep 2016
    Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       2 Weeks Ago #13

    So I did a clean install and it bluescreened again today...I just want to make sure I'm actually getting the right driver for my GPU (AMD A10-7860k, R7 Radeon graphics), it's the one one this page right? Desktop APU Drivers


    Dump files should be linked.

    Is it also possible that defective hardware would cause this? Because at this point the only things I could think of personally is either I'm downloading the wrong driver or it's a hardware issue... :/
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My System SpecsSystem Spec


  4. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       1 Week Ago #14

    Did the BSOD occur before or after you installed anything?
      My System SpecsSystem Spec


  5. Join Date : Apr 2014
    Space coast of Florida
    Posts : 4,039
    Windows 10 Pro X64 14393.105
       1 Week Ago #15

    @axe0, this is what I see installed now:
    Code:
    "AMD Install Manager"
    "The Binding of Isaac: Rebirth"
    "Team Fortress 2"
    "VLC media player"
    "Vulkan Run Time Libraries 1.0.26.0"
    "AMD Radeon Settings"
    "Catalyst Control Center Next Localization DA"
    "Catalyst Control Center Next Localization DE"
    "Catalyst Control Center Next Localization NL"
    "Catalyst Control Center Next Localization IT"
    "Catalyst Control Center Next Localization SV"
    "Catalyst Control Center Next Localization FR"
    "Catalyst Control Center Next Localization BR"
    "AMD Settings"
    "Catalyst Control Center Next Localization NO"
    "iTunes"
    "Apple Mobile Device Support"
    "Bonjour"
    "Catalyst Control Center Next Localization ES"
    "Microsoft Visual C++ 2005 Redistributable (x64)"
    "Catalyst Control Center Next Localization TH"
    "AMD Install Manager"
    "Catalyst Control Center Next Localization CS"
    "Catalyst Control Center Next Localization TR"
    "Catalyst Control Center Next Localization CHS"
    "Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005"
    "Apple Application Support (64-bit)"
    "Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727"
    "Catalyst Control Center Next Localization FI"
    "Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005"
    "Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727"
    "Catalyst Control Center Next Localization CHT"
    "Catalyst Control Center Next Localization HU"
    "Catalyst Control Center Next Localization EL"
    "Catalyst Control Center Next Localization RU"
    "Catalyst Control Center Next Localization JA"
    "Catalyst Control Center Next Localization KO"
    "AMD Start Now"
    "Catalyst Control Center Next Localization PL"
    so it looks like some things (iTunes and game/games) were installed.
      My System SpecsSystem Spec


  6. Join Date : Sep 2016
    Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       1 Week Ago #16

    It occurred while playing Team Fortress 2. It had also occurred previously while playing League of Legends. To my knowledge it has only occurred once while the computer was idle, but it happens very frequently whilst playing said games.
      My System SpecsSystem Spec


  7. Join Date : Sep 2016
    Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       1 Week Ago #17

    So I discovered something today that makes me have a theory.

    Long story short, my laptop's charger was somehow drawing a considerably higher charge than it would ever need (We discovered this when it flipped a wall socket with overload protection). More notably, we discovered said charger was causing a variety of electrical problems, including my laptop's touchpad malfunctioning and, more importantly, my desktop's headphones to buzz.

    The second part proves that said electrical interference was capable of messing with my desktop. Is it possible that it may have somehow been afflicting my GPU and causing said bluescreen? Personally I'm not sure, but I haven't bluescreened yet since I unplugged it, so that's a good sign.
      My System SpecsSystem Spec


  8. Join Date : Sep 2016
    Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       1 Week Ago #18

    And scratch that previous post. Two bluescreens back to back.

    Seems my computer doesn't want me re-downloading Overwatch, considering they were both during an attempt to.

    Dump files linked :/

    At this point I think it's a hardware issue. I'm just not sure what else it could be. Any more ideas?
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My System SpecsSystem Spec


  9. Join Date : Jun 2015
    Posts : 10,741
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       1 Week Ago #19

    Is it possible that it may have somehow been afflicting my GPU and causing said bluescreen?
    Depending on the protection (if it was good enough (which I can't tell)) it may or may not have caused power issues (damage) to your desktop.

    When clean installing after a problem (like a BSOD), it is good practice to not install any software immediately but wait some time until you're sure that the BSOD doesn't return.
      My System SpecsSystem Spec


  10. Join Date : Sep 2016
    Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       1 Week Ago #20

    If it makes any difference, I seem to have found a consistency: If I have a youtube video running while downloading a game, or updates for a game, such as League of Legends or Overwatch, I'm almost guarenteed to get said bluescreen during the download.
      My System SpecsSystem Spec


 
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