New
#1
Can not repair, reset or re-install and it seems my data was wiped...
Hi,
I can't boot my computer. I initially had a horrible BSOD that claimed avgidsha.sys was the culprit. I renamed it and other av files; but still had problems.
Occasionally, I would be able to troubleshoot, but after losing that ability, I found out if I installed another OS I may be able to see the troubleshooter.
I installed Ubuntu. I had 41.6 GB space left, but accidentally set the bar all the way left to 41.9 GB. I do not know if this caused issues, but eventually I could no longer access my Windows files or boot either Ubuntu or Windows. Ubuntu said in order to mount Acer, I had to chkdsk. Eventually I downloaded the Windows Media Tool, put it on a DVD and was able to access the command-line--which I wasn't able to do prior. I chkdsk, relogged onto Ubuntu (hoping to salvage some files) only to find out I had no files to salvage.
I'd like to know how to repair this computer so I can boot Ubuntu or Windows (right now I am running a trial of Ubuntu). But also, I'd like to know if there is a way to recover my old drive--I'd rather not lose pictures of my baby or writings I've had over a BSOD. If it's possible to restore the drive while using Ubuntu, please inform me. I'd rather back up the data now then repair later--as I am locked out of Windows at the moment.
To wit, I'm told I can not reset my PC and I'm told that I can not install Windows because I started the PC with the media tool and if I start it without the media tool, I am given two options: Shut Down or Advanced Options. Only command line functions for me. In attempting to start a DVD . . . I am faced with the initial problem of starting the PC with a media tool.
Please help and thank you!