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kernel power error
twice in two days my computer has shut down while im using it , it a surface 3 windows 10
processor :intel(r) atom(tm) x7-Z8700 CPU @ 1.60GHZ
ram:2gb
I check the event viewer and this came up:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Code:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{322C3B2A-2008-55B3-BA6E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2016-09-12T00:39:52.627716700Z" /> <EventRecordID>5459</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>DESKTOP-TBSFCRL</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">131180784219139725</Data> <Data Name="BootAppStatus">0</Data> </EventData> </Event>
I dont know if i need to give more info , what does this error mean and what can i do to fix it?
thanks
Last edited by natfoster26; 11 Sep 2016 at 22:00.