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#1
BSOD & hard crashes playing Steam games and/or using Netflix/Hulu apps
Hello!
My Dell XPS L502X laptop is constantly having hard crashes, watchdog BSODs, and extremely high disk (and sometimes memory) usage. This normally occurs while using the Netflix/Hulu apps or running games in Steam, both separately or simultaneously. I can generally get almost an entire day of Netflix/Hulu, and sometimes am able to play a game for awhile before the crashing occurs.
For reference, here are a list of the errors I have encountered:
- BSOD "video_scheduler_internal_error"
- BSOD "Clock_Watchdog_Timeout"
- NVIDIA OpenGL "Unable to recover from a kernal exception. Error code 3 (subcode 2)
- Display driver stopped responding and has recovered "Display driver NVIDIA Windows Kernel Mode Driver, Version (XXX.XX)** stopped responding and has successfully recovered.
- stuttering, checkered pattern (only on secondary monitor) locking up entire system
**I used several different drivers
Games absolutely crash 9/10 times more than Netflix/Hulu or even YouTube (which I don't think has ever caused a crash.....goodguyyoutube.jpg). Most games don't even make it past 5 minutes.
The levels of usage observed in Task Manager as follows:
Memory: 30%-49%
Disk: 70%-100%
[This primarily occurs when launching pretty much any application or performing a task]
Things I have done to problem solve:
- 3-5 clean installs of Windows 10 64bit Home Edition
- DDU+ clean install of either older drivers or updated drivers
- sfc /scannow | dism /online /cleanup-image /restorehealth
- Monitored all temps under 70°
- removed Malwarebytes and Spybot
- FurMark GPU Stress Test (min:44C - max: 53C)
- ran Driver Verifier (couldn't read the faulting driver's name)
- compatibility mode
- underclocking under 100 with MSI Afterburner
- disabling 540 GT
- unplugging secondary monitor
- updated bios
- disabled and stopped running Windows Services "Superfetch" and "Windows Search"
- turning off "show me tips about Windows", "Show app notifications", "Show app notifications on the lock screen", "Show alarms, reminders, and blah blah", "Hide notifications while presenting".
- increased virtual memory
I also have a secondary monitor, a Sharp TV.
For reference, here is a list of the games I currently (try to) play:
- Sid Meier's Civilization V
- Prison Architect
- Always Sometimes Monsters
- Dead State
- Project Zomboid
- Fallout: New Vegas
- The Elder Scrolls: Skyrim
- State of Decay
I sincerely thank anyone and everyone who tries to help out! THANK YOU.
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