BSODs playing Overwatch, multiple codes

Chowderdude · 07 Sep 2016

Hi all,

I've recently started playing Overwatch, and it's been resulting in BSODs and crashes every so often, making the game pretty difficult to play (it's also happened once during Far Cry 3 recently, which is strange, since I had been running that game fine for the most part). The BSODs have been several different codes, but the ones I remember happening most are IRQL_NOT_LESS_OR_EQUAL and MEMORY MANAGEMENT. I've tried to open the minidumps in WinDbg myself, but I'm afraid I'm a bit lost trying to interpret what I see. I've attached the zip of my system information and dumps compiled by the program under the posting guidelines here.

Incidentally, I had similar problems with other games back when I was running Windows 7, which I posted about here: BSOD from nvlddmkm (running verifier) when trying to open GeForce Exp Solved - Windows 7 Help Forums

Looking back at it, it seems like it wasn't really resolved fully, but I haven't had much problem with it since then until now. Any help would be appreciated!

Ztruker · 08 Sep 2016

I don't see much useful info in any of the dumps though 3 or 4 indicate memory_corruption_large.

It would be a good idea to test your RAM as follows:

===================================================
RAM:

Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

Information

MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

RAM will accept and keep random patterns of data sent to it
There are no errors when different parts of memory try to interact
There are no conflicts between memory addresses

Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

Warning

MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.

If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

Note

MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

Chowderdude · 09 Sep 2016

Thanks for taking a look! I just ran Memtest86+ over night last night, and I woke up to 8 passes with 0 errors this morning. Should I run a longer test, or do you think it may be something else, like the CPU?

Ztruker · 10 Sep 2016

That is enough for memory, looks good.

Let's try runninv with Driver Verifier enabled, see if that gives us any more information.
===================================================
Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

Driver Verifier - Enable and Disable in Windows 10

Pay close attention to

PART TWO

and make sure the correct boxes are checked.

Warning:
It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

Always create a Restore Point prior to enabling Driver Verifier.

What we're looking for is a BSOD with a mini dump that will tell us what driver caused it.

Chowderdude · 11 Sep 2016

Sorry for the delayed response; I was out of town for the weekend.

I just tried the driver verifier and it gave me a BSOD during boot up. I've recreated the zip file with the new crash dump information and attached it here (I guess you should only pay attention to the new one on 9/11/16). What would runninv have done if I had been able to boot up?

Ztruker · 12 Sep 2016

The latest dump indicates a problem with ScpVBus.sys

Code:

Unable to load image \SystemRoot\System32\drivers\ScpVBus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ScpVBus.sys
*** ERROR: Module load completed but symbols could not be loaded for ScpVBus.sys
Probably caused by : memory_corruption

This belongs to Scarlet.Crush Productions Scp Dual Shock Virtual Bus Driver. I think it's SCPToolkit on your computer and has to do with Game controllers. Uninstall it and see if that fixes the problem.

Chowderdude · 12 Sep 2016

Ah, okay, I uninstalled it. Should I try the driver verifier again, or just try playing games and look for blue screens?

Chowderdude · 12 Sep 2016

I was just playing some Overwatch to test my computer and I had another BSOD, though I feel like it took longer than usual this time to crash. It was another "MEMORY MANAGEMENT" error, crash dump attached here.

Should I try the driver verifier again?

Ztruker · 13 Sep 2016

Nothing useful in that dump unfortunately. Give Driver Verifier another try. Maybe it will show us something useful.

Chowderdude · 14 Sep 2016

The latest BSOD, running driver verifier, is attached. This time, it was something like "Kernel Security Check".