Boot and startup problems..

Hello everyone,

I recently bought an acer v nitro laptop, its been a month and everything was great till there was a recent update on windows 10. Since then, I am having multiple problems.
1) sometimes when I boot my laptop, I get a blue screen with a running circle which stays for hours. I have to do a hard reset with the power button and sometimes my laptop turns on properly.

2) When my laptop goes to sleep, I can wake it up and enter the login password - then again I get the same blue screen with a running circle.

I am going crazy with this problem. I removed all the recent updates, restored my computer to a previous state. but nothing is working so far....

Please help.....