1.    11 Aug 2016 #1
    Join Date : Aug 2016
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free

    BSOD playing games / rendering videos IRQL_NOT_LESS_OR_EQUAL 0xA

    HI, I have this problem for a while since upgrading to Win 10 ( free forced upgrade from Win 7 ) It got quite annoying so I did a free install of Win10 to ensure it wasn't old driver etc causing issues left behind from Win 7. I was playing WoW free trail and computer crashed no freeze up just straight to BSOD. Funny thing was that after the fresh OS install I hadn't had a crash or lockup for at least 24h. I used WhoCrashed to find out more and it says the files ntoskrnl.exe and ntkrnlmp.exe crashed at the same time.

    Anyone able to help me as this haunt my life.
    BSOD playing games / rendering videos IRQL_NOT_LESS_OR_EQUAL 0xA Attached Files
      My System SpecsSystem Spec

  2.    12 Aug 2016 #2
    Join Date : Jun 2015
    Posts : 10,461
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi PTY997,

    Welcome to the 10forums

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Click image for larger version. 

Name:	ss (2015-12-13 at 01.09.13).png 
Views:	10 
Size:	35.8 KB 
ID:	95730
    0: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff802`c2a50000 fffff802`c4197000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Dec 04 18:14:28 2015 (5661C9F4)
        CheckSum:         016E5166
        ImageSize:        01747000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My System SpecsSystem Spec

  3.    12 Aug 2016 #3
    Join Date : Aug 2016
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free

    Ok i have done as requested, the reason I was using an older driver was due to always getting display drivers has stop responding.

    What would you like me to do next?
      My System SpecsSystem Spec

  4.    13 Aug 2016 #4
    Join Date : Jun 2015
    Posts : 10,461
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    FYI, this isn't a 'do this, do that and this comes out' doing. We wait for another BSOD to suggest something new.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Laptop crashes when I play a game (IRQL_NOT_LESS_OR_EQUAL)
Card details: Geforce GTX 670M 3GB GDDR5 (2x) Geforce GTX 675M 2GB GDDR5 The error I was getting before going to windows 10 was "Nividia GeForce GTX 670m device is not removable and cannot be ejected or unplugged." This would happen and kick...
Graphic Cards
BSOD While browsing the Internet, rendering videos and playing games
Hello, I'm getting BSODs everyday while watching videos on YouTube, rendering videos with Adobe Premiere and playing games. The funny thing is that they come randomly, I can play for a whole day without a BSOD or sometimes I'll just play for...
BSOD Crashes and Debugging
Videos will not play
Worked fine yesterday and now today any browser that tries to load a video freezes. Any video I try to start with media player or VLC just starts to load up and stops, nothing happens. Have been searching for fixes, Cleared internet history...
General Support
Not all Videos Play on Facebook
Upgraded a Windows 7 desktop to Windows 10, now many videos do not play. The screen is green but the sound plays. Any suggestions? It seems to be on Facebook only.
Browsers and Email
can't play videos
when I play video files on my new Windows 10 system I can only hear the audio but can't see the video
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:10.
Find Us
Twitter Facebook Google+

Windows 10 Forums