BSOD during various activities

ElijahDD · 09 Aug 2016

Recently bought all parts to build a computer, Built it all with no problems and everything was going smoothly until I started trying to watch youtube videos, download/play games, etc. When I get blue screen I get the WHEA_UNCORRECTABLE_ERROR stop code, I've tried things such as the Windows Memory Diagnostic to test my ram (passed the test twice) so i figured that wasn't the error. I've just begun to use FurMark to test my GPU but i haven't let it run for more than 2 mins. I also used the Intel Processor Diagnostic to test my CPU and it passed the test the one time I ran it. With all of this I cant pinpoint which hardware is causing the blue screens.

Note: I bought every part brand new from amazon except the GPU and Motherboard (which I got used from a friend) which makes me think its maybe these causing problems but I dont have anything to prove that.

Ztruker · 09 Aug 2016

The first thing I noticed is your memory is not installed in the right configuration for Dual Channel mode:

Attachment 95228

Yours are in Dimm1 and Dimm 2, s/b Dimm 2 and Dimm 4.

The latest dump indicates a machine check, probably a hardware error but could be caused by memory or drivers.

Code:

BugCheck 124, {0, ffffbe82cb3e0028, bf800000, 124}
Probably caused by : GenuineIntel

Code:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffbe82cb3e0028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

Code:

1: kd> !errrec ffffbe82cb3e0028
===============================================================================
Common Platform Error Record @ ffffbe82cb3e0028
-------------------------------------------------------------------------------
Record Id     : 01d1f0fcf06ce987
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/7/2016 23:21:41 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffbe82cb3e00a8
Section       @ ffffbe82cb3e0180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffbe82cb3e00f0
Section       @ ffffbe82cb3e0240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : c3 06 03 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffbe82cb3e0240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffbe82cb3e0138
Section       @ ffffbe82cb3e02c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x0000000388110500
  Misc.       : 0x0000000000000086

Monitor the temperatures and voltages of your PC with Speedfan, Open Hardware Monitor, HWMonitor or similar software.
Replace the thermal paste for your CPU/heatsink.

More info here: [SOLVED] My new BSOD problem - Tech Support Forum

ElijahDD · 10 Aug 2016

Hey thanks for the help so far,

I put the ram in the right positions now but it still crashes when playing games, after using Speedfan it actually said my cpu was overheating like crazy (126ish degrees C) So i guess i just need a better cpu fan?

Ztruker · 11 Aug 2016

Did you replace the thermal paste between the CPU and the heat sink?

ElijahDD · 11 Aug 2016

Actually i just fixed it, i feel so dumb right now lol all i had to do was reset my bios to default settings. Didn't know the previous owner was overclocking. Thanks for the help though.

Ztruker · 13 Aug 2016

Good going, glad you got it fixed.