BSOD during install of Windows 10 Anniversary Update

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  1. Posts : 232
    Windows 10
    Thread Starter
       #11

    You are joking. Do you know how much memory space this would take? A lot.

    Does any one else have some logical solutions to problem.

    Thank you.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #12

    It is the one of the few ways to record a BSOD, you can't use any software for Windows.

    Other ways could be to use a tablet or something.

    You don't have to record the whole update process, only the part where a BSOD occurs.
      My Computers


  3. Posts : 232
    Windows 10
    Thread Starter
       #13

    BSOD states Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. It also stated pagefile error and has qr code going to Troubleshoot blue screen errors (https://support.microsoft.com/en-gb/...-screen-errors).

    Hope someone can help.

    Thank you.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #14

    We know about the QR code, unfortunately it isn't helpful. It is an extremely limited guide with which you can't do much.

    What was the pagefile error?
      My Computers


  5. Posts : 232
    Windows 10
    Thread Starter
       #15

    How should I know what page file error is?

    I am just stating what I saw on BSOD.

    Nothing that is of any help I presume but someone may have encountered such a problem.

    If anyone has please explain how to resolve issue.

    Thank you.
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #16

    Because a pagefile error is shown on the screen?

    Depending on the error we have a lead of a possible cause, the hard drive.




    Diagnostics Test

     HDD TEST


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computers


  7. Posts : 232
    Windows 10
    Thread Starter
       #17

    Do not run SeaTools on an SSD as the results will be invalid

    I only have SSD on PC 2 of them.

    So as I understand from your attachment what you suggest cannot be done.

    Any other suggestions.

    Thank you.
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #18

    If you continue to read you can see that everything else can be done...
      My Computers


  9. Posts : 232
    Windows 10
    Thread Starter
       #19

    I do not know what I did but now I get BSOD 76% with error message page fault in nonpaged area.

    Any ideas how to solve?

    Thank you.
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #20

    Please provide more information by using the DM Log Collector and upload the zip.

    Did you run the tests I suggested?
      My Computers


 

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