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#11
@smv1973, I would recommend to read the forum rules.
oh darn. so sorry. will have to wait for next crash cause I just ran CC cleaner. I did not even notice the date on it.
Had a new crash today. It said system service exception on the screen after the crash. I uninstalled Bitdefender. I am trying Avira free antivirus. thank you very much for the time and help.
Attachment 98661
It seems to be targeting a windows kernel driver. So it could be a cause of a possible hardware issue. Lets run some hardware tests.
Memtest86: Run this for a minimum of 8 passes. It is good to run it before bed for overnight. MemTest86+ - Test RAM - Windows 10 Forums
Run this first and lets see if there are any results. Also, I would take a look at your BIOS for an update:
American Megatrends Inc. - BIOS ⁄ UEFI FirmwareCode:BIOS_VERSION: V11.13 BIOS_DATE: 10/09/2012
Post back with results!
ok I will try to run the test tonight. I just read how to run the test and sadly I don't have a free USB flash drive to use. It will take me a day or two to get one. I am very sorry for the delay. Had 2 more crashes today. here is that report.
Attachment 99000
Last edited by smv1973; 30 Aug 2016 at 15:08.
Found what was casing my computer to crash. It was scheduled scans for Malwarebytes that I had set to run while I would be playing my flash browser based game. Have 0 crash after I made changes to Malwarebytes scan schedule. I still plan to run that test just to be safe. than you very much for all the help.