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  1.    01 Jul 2016 #1
    Join Date : Sep 2015
    Posts : 70
    Window 10 Home

    BSOD continue after clean install W10, Graphc's card?

    Are my BSOD graphic's card related? I am still having daily BSOD since the clean install of Windows 10 home. The dump files indicate it is a Windows driver issue interacting in a bogus way with another non windows driver. The AMD forum mention the Radeon R9 380 graphic cards as having issues with Windows 10 here is the dump file can you tell if this is what the problem is. I am being to wonder if I made a mistake going to an Radeon card, I have always used Nvidia.

    I did re-install a old GT-640 Nvidia card I have which is still supported and even with the latest drivers dated from June 2016 it was repeated BSOD which is why I replaced it to begin with.
      My System SpecsSystem Spec

  2.    01 Jul 2016 #2
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,649
    Microsoft Windows 10 Home

    At this point we cannot say that your issue is graphics card elated; but it seems to be memory related.
    BugCheck A, {170, 2, 0, fffff803d6e49801}
    Probably caused by : memory_corruption ( nt!MiGetFreeOrZeroPage+41 )
    Followup:     MachineOwner
    It may be the memory hardware (RAM) is failing itself, or it may be some driver is passing bad information to the memory. We need to check both the possibilities, but one by one.

    At first, disable XMP. Let the RAM run at its base speed, 1333 MHz.
    If it yields a BSOD at 1333 MHz RAM speed, test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

    It will lead us to decide our next step.
      My System SpecsSystem Spec

  3.    01 Jul 2016 #3
    Join Date : Sep 2015
    Posts : 70
    Window 10 Home

    Per your advice in an earlier thread I have disabled XMP, the clock speed is set at 1333 MHz. I have run MemTest86 for 7 passes after a 26 hour run with no faults. Yesterday I updated the BIOS to the latest version, I have not done so up till now as it only addresses some USB issues. This ASUS MB has been rather picky about the brand of DDR3 sticks it uses. I started with Corsair, not only no but hell no, went to A-Data who's timing was supposed to be a match made in heaven, and it seemed the work. Grrrr! Going to look at the ASUS approved memory stick list for this motherboard and see if there is a better choice. I suppose I could revert to one stick, 8 gigs, and see what happens.
      My System SpecsSystem Spec

  4.    01 Jul 2016 #4
    Join Date : Sep 2015
    Posts : 70
    Window 10 Home

    Blast! after in reloading Win10 I forgot to go back into the BIOS and set the clock speed and disable XMP. Done now.
      My System SpecsSystem Spec

  5.    01 Jul 2016 #5
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,649
    Microsoft Windows 10 Home

    Nice found and well done.

    Let us know for any further issue.
      My System SpecsSystem Spec

  6.    04 Jul 2016 #6
    Join Date : Sep 2015
    Posts : 70
    Window 10 Home

    The never ending story. here is the latest crash dump. I have the driver verifier running I think I have it configured correctly this time.

    I am beginning to wonder if I should change out my RAM for something else. This pair of A-DATA sticks are on the ASUS approved list for this board, and they have been nailed with Mem86 and passed muster. I freely admit that 16 gig's of ram is actually more than I need for the way I use this PC but RAM is cheap these days so why not. The A-Data sticks are the 3rd set I have installed on this MB. The other 2 where Corsair's they went down in flames (metaphorically) My fault they are not on the approved list

    As for divers I was looking at the non-Microsoft list and there is not very many I have never have reloaded all of the stuff I had on board before the clean install.

    Do you have a simpler way of opening a dmp file I was looking over what MS has for instructions and that is just too much work.
      My System SpecsSystem Spec

  7.    04 Jul 2016 #7
    Join Date : Sep 2015
    Posts : 70
    Window 10 Home

    Had an out and out straight to restart no BSOD crash, I was running Picassa 3 at the time scanning the system. I think I got the DV configured correctly. I hope the report is in the attachment let me know if it isn't. I have disabled DV.
      My System SpecsSystem Spec

  8.    04 Jul 2016 #8
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,649
    Microsoft Windows 10 Home

    Do you have a simpler way of opening a dmp file I was looking over what MS has for instructions and that is just too much work.
    This is the only way that works properly: WinDBG - Install Configure - Windows 10 Forums

    I think I got the DV configured correctly.
    So you enabled DV? Yes, it was done rightly.
    Verify Flags Level 0x00000000
        [X] (0x00000000) Automatic Checks
        [ ] (0x00000001) Special pool
        [ ] (0x00000002) Force IRQL checking
        [ ] (0x00000008) Pool tracking
        [ ] (0x00000010) I/O verification
        [ ] (0x00000020) Deadlock detection
        [ ] (0x00000080) DMA checking
        [ ] (0x00000100) Security checks
        [ ] (0x00000800) Miscellaneous checks
        [ ] (0x00020000) DDI compliance checking
        [ ] (0x00000004) Randomized low resources simulation
        [ ] (0x00000200) Force pending I/O requests
        [ ] (0x00000400) IRP logging
        [ ] (0x00002000) Invariant MDL checking for stack
        [ ] (0x00004000) Invariant MDL checking for driver
        [ ] (0x00008000) Power framework delay fuzzing
        [ ] (0x00010000) Port/miniport interface checking
        [ ] (0x00040000) Systematic low resources simulation
        [ ] (0x00080000) DDI compliance checking (additional)
        [ ] (0x00200000) NDIS/WIFI verification
        [ ] (0x00800000) Kernel synchronization delay fuzzing
        [ ] (0x01000000) VM switch verification
        [ ] (0x02000000) Code integrity checks
        [X] Indicates flag is enabled
    Summary of All Verifier Statistics
      RaiseIrqls           0x0
      AcquireSpinLocks     0x0
      Synch Executions     0x0
      Trims                0x0
      Pool Allocations Attempted             0x0
      Pool Allocations Succeeded             0x0
      Pool Allocations Succeeded SpecialPool 0x0
      Pool Allocations With NO TAG           0x0
      Pool Allocations Failed                0x0
      Current paged pool allocations         0x0 for 00000000 bytes
      Peak paged pool allocations            0x0 for 00000000 bytes
      Current nonpaged pool allocations      0x0 for 00000000 bytes
      Peak nonpaged pool allocations         0x0 for 00000000 bytes
    But the outcome is not any fruitful.
    BugCheck 19, {25, 3, 2, ffffc001877ac3d0}
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+654 )
    Followup:     Pool_corruption
    No information about any failing driver at all, even at the deepest level of search.
    Same for the previous one, too.
    BugCheck 154, {ffffe000bdde0000, ffffd0017e0ec6a0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!B_TREE<_SM_PAGE_KEY,ST_STORE<SM_TRAITS>::_ST_PAGE_ENTRY,4096,NP_CONTEXT>::BTreeSearchResultDeref+3b )
    Followup:     MachineOwner
    Till now we see that:

    Now, we can only blame the hardware for the issue. Let us take some hardware level tests.
    First: Set all the hardware components to their default clock. Check the CPU and Grtaphics Card in the BIOS, set then at defaults.

    Second, Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    Third, Stress test the CPU.It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.Also let us know the wattage of the Installed PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs - Windows 7 Help Forums .

    Let us know the results. You may post them one by one, or you may post them all in a single post. But try to make the posts as documented as possible.
    Also let us know about any further BSOD.
      My System SpecsSystem Spec

  9.    04 Jul 2016 #9
    Join Date : Sep 2015
    Posts : 70
    Window 10 Home

    I am being to think it is my graphics card. The last BSOD looking at it with Whocrashed showed this:

    On Mon 7/4/2016 16:21:19 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\070416-21421-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0x3ABF)
    Bugcheck code: 0x7F (0x8, 0xFFFFD001AD82FB30, 0x40000000, 0xFFFFF80031A83ABF)
    file path: C:\WINDOWS\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver

    I am updating it's drivers to the latest version which is a Beta Hotfix. I think I might have made a mistake not installing an Nvidia Graphic card I have used nothing else for about 20 years. I can tell you this I do not like the control panel setup on the R9 380.
      My System SpecsSystem Spec

  10.    04 Jul 2016 #10
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 3,817
    Windows 10 Pro X64 14393.105

    I found this in the Event viewer log:
      Log Name: System
      Source: disk
      Date: 2016-07-04T02:38:03.412
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-LEAJP3K
    The device, \Device\Harddisk4\DR4, has a bad block.
    Looks like you may have a failing or defective hard drive.

    HDD Test

    Run SeaTools to check the integrity of your HDD.
    SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Run the following tests

    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Post screenshots/photos of the test results
      My System SpecsSystem Spec

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