system getting restart frequently


  1. som31
    Posts : 2
    windows 10
       New #1

    system getting restart frequently


    Recently our system got upgraded to windows 10 system and getting restarted frequently
    most common drivers caused the restart are- "win32kbase.sys" and "ntoskrnl.exe"
      My Computer
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  3. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       New #2

    Hi @som31.

    The zip you uploaded does not contain any crash dump.

    Follow it: BSOD Minidump - Configure to Create in Windows 10
    Go to Option Two, "Small Memory Dump". Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup tool before you upload another zip.
      My Computer
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