1.    21 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 13
    Windows 10 Pro

    BAD_POOL_HEADER BSOD, Dump File attached


    I've finally given up and looking to windows 10 experts to help :(

    I randomly receive BSOD caused by tcpip.sys (so it says). For instance, i received one 10 minutes ago after waking up in the morning (5.30am AEST), turning my monitor on, pressing 'enter' to log on, and as soon as windows started loading after typing my pin code, it BSOD'd me.

    I've used Bluescreen view that says its tcpip.sys related, but i have updated to the latest drivers on my ethernet ports. (my asrock z87 extreme 6 motherboard has 2 ethernet ports). The error can and does occur whichever ethernet port is being used, but just in case i keep one disabled.

    Thanks, hope someone can help!!
    BAD_POOL_HEADER BSOD, Dump File attached Attached Files
      My System SpecsSystem Spec

  2.    21 Jun 2016 #2
    Join Date : Jun 2015
    Posts : 10,403
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi Groggubus,

    Welcome to the 10forums

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
      My System SpecsSystem Spec

  3.    21 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 13
    Windows 10 Pro

    hi axe0,

    thanks for replying so promptly!

    I'll try those steps right now, and keep the situation updated

    Thanks again!
      My System SpecsSystem Spec

  4.    25 Jun 2016 #4
    Join Date : Jun 2016
    Posts : 13
    Windows 10 Pro

    Thanks Axe0, your suggestions seem to have fixed the issues.
      My System SpecsSystem Spec


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