From BSOD to Windows Crash

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  1. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #31

    Done. I did get one BSOD while fighting a boss, a "Critical Structure Corruption". Gonna log off for tonight and play more tomorrow and see what happens, maybe even download Archeage and really test it.
      My Computer


  2. Posts : 12,799
    Windows 11 Pro
       #32

    OK, let us know how it goes. But, getting another BSOD is not a good sign.
      My Computer


  3. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #33

    I just got a KMODE_EXCEPTION_NOT_HANDLED BSOD so I'm going to reapply the Driver Verifier.
    When I installed the ASRock App Shop app, in the "Bios & Drivers" tab there were approx 8 or so items listed. I figured I needed everything listed updated so I selected them all. It wasn't until later that I realized that some of them were not needed
    (ASRock APP Charger, Restart to UEFI-I uninstalled these) one would not install.
    (ASRock XFast LAN-10-5-2015 V10.10) I don't know why. One was RealTek HD Audio Driver. I am using Logitech Speakers and now in my Control panel playback tab my default device speakers say RealTek HD Audio. Which may be causing one of my issues since I'm using my
    Logitech speakers. I don't want to do anything without knowing the proper procedure for getting rid of the Realtek Audio driver so it goes back to my Logitech.
    Hopefully the latest run of Driver Verifier will shed some new light on whats going on.
      My Computer


  4. Posts : 12,799
    Windows 11 Pro
       #34

    Look in control panel, uninstall a program and see if you have Realtek Audio driver listed. If so, try to uninstall it. Also, go to task manager, startup tab and disable the Asrock xfast Lan and any other Asrock utilities there from running at startup. Reboot. Then try to uninstall them through control panel > Uninstall a program.
      My Computer


  5. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #35

    I uninstalled Realtek in Control Panel and I think we are good there. I am attaching my dump files from the driver verifier from the weekend just in case, It was actually a pretty good weekend I think.
    In the Task Manager Startup I don't see any ASRock utilities but I do see some things from Intel that I don't know about:

    Delayed Launcher (2) - Intel Corp - Med impact
    ISCT Sys Tray - Intel Corp -Low impact

    I'm thinking ISCT is Intel Smart Connect Technology, not sure if i need that or not.
      My Computer


  6. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #36

    UGH why is it, I get a "Critical Structure Corruption" when the Driver Verifier is not running.
      My Computer


  7. Posts : 12,799
    Windows 11 Pro
       #37

    Here is what the dump file said

    Code:
    BugCheck C9, {6, 103, ffffe0002d75f1e0, 0}
    Unable to load image ISCTD.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ISCTD.sys
    *** ERROR: Module load completed but symbols could not be loaded for ISCTD.sys
    Probably caused by : ntkrnlmp.exe ( nt!IovCompleteRequest+c3 )
    Followup:     MachineOwner
    That is your Intel(R) Smart Connect Technology Device Driver See Post # 27 (From BSOD to Windows Crash)

    It was the same thing there. There was only 1 dump file which was Verifier Enabled. The service is supposed to update your drivers and runs in the background. It also supposedly will wake your computer to install drivers.

    Make sure your system restore is turned on and configured (https://www.tenforums.com/tutorials/4...dows-10-a.html) then Create a Restore point (https://www.tenforums.com/tutorials/4...dows-10-a.html) . Then go to Control Panel > Uninstall a program and find Intel Smart Connect Technology and uninstall it. See if that helps.
      My Computer


  8. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #38

    Thanks Essenbe! Do I even need Intel(R) Smart Connect Technology?
      My Computer


  9. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #39

    I'm assuming, not
      My Computer


  10. Posts : 12,799
    Windows 11 Pro
       #40

    I really don't think so. But, that's why we created a restore point, just in case. Intel Smart Connect, as I understand it, is a program made by Intel to update your drivers. You can Google it to see, if you want to see for yourself.
      My Computer


 

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