1.    07 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 1
    Windows 10 64 Bit

    BSOD netio.sys related


    I'm struggling to solve regular BSOD issues. It feels like I'm having 3-4 BSOD crashes each time I use my laptop. I never had these issues with Windows 8.1, but they have arrived with the Windows 10 update. I've not noticed a particular event that causes these crashes, as they have occured primarily during general internet browsing, and on occasion whilst playing a Steam based computer game. The error messages I've noted are:

    system thread exception not handled (netio.sys)
    (This makes up the majority of error messages)

    driver IRQL not less or equal (netio.sys)

    Things I believe I have tried, based on internet searches are:

    Uninstall Zone Alarm Firewall
    Update drivers for Network adapters

    My computer abilities are limited beyond this. Any guidance or suggestions would be most welcome.
    BSOD netio.sys related Attached Files
      My System SpecsSystem Spec

  2.    07 Jun 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 3,802
    Windows 10 Pro X64 14393.105

    Looks like Zonealarm may be the cause.

    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
    Vsdatant.sys file information
    The process known as TrueVector Device Driver or ZoneAlarm Firewalling Driver  belongs to software TrueVector Device Driver or ZoneAlarm or ZoneAlarm Pro or ZoneAlarm Anti-virus or Zone Labs Internet Security Utility or ZoneAlarm Security Suite  by Zone Labs (Zone Alarm Antivirus Software | Virus Protection & Firewall) or Check Point Software Technologies LTD or Check Point Software Technologies (Industry-Leading Cyber Security Keeps Networks, Data Centers, Mobile Devices  Endpoints One Step Ahead | Check Point Software).
    Looks like your Zonealarm install is pretty old: imestamp: Tue Oct 22 19:54:34 2013

    Please uninstall Zonealarm and use the built-in Windows Defender (it's what I use) for a while and see if thta resolves the BSOD. If stay with Windows Defender or find a different Anti-virus / Firewall program to use.
      My System SpecsSystem Spec


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