BSOD when putting videos into full screen

leejacob77 · 22 Jun 2016

Hello, I've been having BSOD when I put videos from youtube into full screen. I've been searching online on what to do and found this site. I tried updating some display drivers but, it never helped.

Ztruker · 22 Jun 2016

Latest dump indicates video driver problems:

Code:

BugCheck D1, {304, 2, 1, fffff801c38eab23}
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUnblockUnorderedWaitQueuePacket+6b )

Code:

ffffd000`22960598  fffff801`c5c6ade0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x6ade0

Dxdiag output says you have a Intel(R) HD Graphics 4000

Please fill out System Specs for tenforums.

See here: System Specs - Fill in at Ten Forums. Be as complete as you can. Look at mine for and example.

leejacob77 · 22 Jun 2016

I updated my System Specs as much as possible.

Ztruker said:

Latest dump indicates video driver problems:

Code:

BugCheck D1, {304, 2, 1, fffff801c38eab23}
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUnblockUnorderedWaitQueuePacket+6b )

Code:

ffffd000`22960598  fffff801`c5c6ade0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x6ade0

Dxdiag output says you have a Intel(R) HD Graphics 4000

Please fill out System Specs for tenforums.

See here: System Specs - Fill in at Ten Forums. Be as complete as you can. Look at mine for and example.

Ztruker · 22 Jun 2016

Specs look good, thanks.

Looking at the web site I see there are no Windows 10 drivers, latest is 8.1 and they are both pretty old, 10/2013 (Nvidia) and 11/2013 (Intel). If none of the Nvidia drivers I pointed to work, give the 8.1 driver from the ASUS site a try.