Hang at shutdown or restart - BSOD Driver_Power_State_Failure

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  1. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #21

    axe0 said:
    Did the problem also occur before you installed the SSD?
    M150 said:
    I haven't experienced this before.
    Some SSDs are not very savvy with Hibernation, Sleep, Fast startup, etc.

    Disable Hibernation, at least as a test. Hibernate - Enable or Disable in Windows 10 - Windows 10 Forums

    Disable Fast Startup: Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums



    Follow the Option 1 of Power Plan Settings - Change in Windows 10 - Windows 10 Forums

    For the Hard Disk, apply this settings:See how it goes. Let us know.

    It may look astonishing to you that the computer BSODs during shut down but I am behind other power states. Well, dont worry, I want to stop the sleep/hibernation file as generates during shutdown; and the above steps will do that.

    If it does not do any better, we have to take some further steps.
      My Computer


  2. Posts : 33
    Windows 10 - 1607
    Thread Starter
       #22

    axe0 said:
    You have tried to revert back the changes by loading the optimal default settings I understood from your post wherein your described what happened?
    Yes, I reverted it back to the 'default factory setting' already but not sure if it leaves any issue behind or not.

    About disabling hibernation and fast-startup, it's the 1st thing that I tried when encountering this problem as mentioned in my first post. I will check the 'Hard-disk' setting in Power options and let you know later. Many thanks for your great help so far.
      My Computer


  3. Posts : 33
    Windows 10 - 1607
    Thread Starter
       #23

    Did all but I still have the same problem Please help to advise...

    Attachment 83646
      My Computer


  4. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #24

    OK, please let us see the recent BSOD dumps after applying those settings.

    Also upload the list of all the third party drivers Using NirSoft DriverView :

    • Download and execute Driverview
    • View > Hide Microsoft Drivers
    • Edit > Select all
    • File > Save Selected Items
    • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
    • Zip the .txt file and upload it.
      My Computer


  5. Posts : 14,901
    Windows 10 Pro
       #25

    Yes, I reverted it back to the 'default factory setting' already but not sure if it leaves any issue behind or not.
    It doesn't, in the BIOS your setup is detected and thus when you apply the default settings the BIOS detecs what setting is the best for the current hardware.
    When one changes the CPU but still gets problems from the previous setup they reset the settings in the BIOS to the optimized settings for the current hardware setup and the problem normally goes away.
      My Computers


  6. Posts : 33
    Windows 10 - 1607
    Thread Starter
       #26

    Arc said:
    OK, please let us see the recent BSOD dumps after applying those settings.
    Also upload the list of all the third party drivers Using NirSoft DriverView :
    I checked the minidump folder and unfortunately, there's no new dump file Attachment is for DriverView.
    Attachment 83689
      My Computer


  7. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #27

    M150 said:
    I checked the minidump folder and unfortunately, there's no new dump file
    In that case it may not be a BSOD.

    Enable Driver Verifier to monitor the drivers.Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    information   Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

    warning   Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

    Tip   Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  8. Posts : 33
    Windows 10 - 1607
    Thread Starter
       #28

    Arc said:
    In that case it may not be a BSOD.

    Enable Driver Verifier to monitor the drivers.Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Do I need to use the laptop and do something, or just start it up and leave it there, during the time Driver Verifier running in background for 24 hours?
      My Computer


  9. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #29

    Use the computer at its normal usage, and try to perform those functions which causes BSODs.
      My Computer


  10. Posts : 33
    Windows 10 - 1607
    Thread Starter
       #30

    Arc said:
    Use the computer at its normal usage, and try to perform those functions which causes BSODs.
    The only BSOD that occur is when I shutdown or restart the laptop. I tried to use Driver Verifier in around 8 hours as axe0 advised earlier but there's no BSOD. I still need to go to work and it's quite impossible for me to use it as normal throughout 24 hours
    Last edited by M150; 21 Jun 2016 at 08:25.
      My Computer


 

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