New
#11
Wrapping up
Axe0,
How was your weekend?
My response was to the fact that I searched Win for "Hotfix," instead of updates. "Hotfix" is not a search term to be found inside my computer.
Hiring techs: There were a few other techs I interviewed before selecting the person I did. I only asked the questions necessary for my immediate issues and the fault lies with me not being knowledgeable to ask better questions. At any rate, when I sent him an email to let him know my issues with Iobit - especially Driver Booster and ASC, he got defensive. I told him that dumps aren't arbitrary opinions, which is what he seemed to imply. Am I wrong?
What's new is that the tech from Firefox told me to change the Flash addon to "Ask to Activate." I said something to him that I hadn't mentioned to the MS techs, which was that my webcam would flicker just before crashing. Before I changed Flash, I completely uninstalled Iobit and its attendant programs. It took a very long time to wipe everything - which surprised me. (I need a program that thinks for me, as I had to look up too many paths.) So, over the weekend, I spent a couple of hours each day opening emails that had - prior to Friday - resulted in multiple crashes a day. So far, it has been extremely quiet and uneventful. It's hard to believe that my blue screens seem to be gone, finally.
I haven't yet tried to install the failed update. That may be a problem. Did you check out the Cumulative Update I referenced? I imagine I should try to install it, especially before the June CU gets installed on my computer.
I have questions for you:
Is more than one interpretation possible?
Why did Microsoft take to long to tell me nothing?
Their response after my sending eight or so separate reports between PowerShell, MEMORY, and minidumps was surprisingly (to me) non-descriptive and too long in coming.
"The dumps clearly show that Firefox is corrupting memory in a way that makes Windows unstable, so Windows is blue-screening itself to prevent ongoing corruption. The fault itself is somewhere in Firefox, and we don't have the possibility of debugging that."
What else (not BSOD related) would the reports tell me? Can I see them?
I have other issues and if I could fix them, it would be excellent.
Have you a debugged report to send me?
It's awesome! The only thing is that it's hard to say if both solutions were the reason or just one.
I welcome your input.
Thank you for your help.